Sr. Director, Product Management

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.  At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Why This Role, Why Now Senior Living is one of PointClickCare's most significant growth opportunities. We're building a next-generation platform that will transform how senior living communities deliver care, manage operations, and drive better outcomes for residents. · Greenfield opportunity: Build and shape a new product portfolio from the ground up · Massive market: Senior living operators face rising costs, staffing shortages, and fragmented technology · Unique advantage: Access to North America's largest long-term and post-acute care dataset—decades of insights from millions of resident journeys · AI-forward vision: Future iterations will incorporate advanced AI to surface actionable insights in real time As a Sr. Director of Product Management for Senior Living, you will be a foundational leader in building PointClickCare's presence in this market. This is not a maintenance role—it's an opportunity to define the product vision, hire and grow a team, and bring new solutions to market that help senior living communities thrive. You'll work at the intersection of product strategy, market development, and hands-on execution. You'll partner closely with Engineering, Design, Sales, and Customer Success to deliver products that operators love—and that drive meaningful business results for PointClickCare. The Product The Senior Living platform addresses critical operational and care delivery challenges facing operators today—including resident management, move-in workflows, billing, pharmacy integration, and care coordination. You will own the vision and roadmap for this portfolio, ensuring we deliver solutions that reduce administrative burden, improve care outcomes, and ... (truncated, view full listing at source)