GTM Engineer

WHY WE’RE LOOKING FOR YOU Retool is scaling rapidly across multiple markets, expanding our product portfolio with the launch of Retool Agents and Assist, and working with an increasingly diverse group of customers across every vertical. As we continue to grow, we need to develop the tooling infrastructure for our GTM teams to match our ambition and operate successfully. From internal tools that streamline day-to-day work, demo environments that showcase tangible value, and knowledge systems that ensure our teams can find accurate answers and best practices, you'll build the foundation that Retool runs on. If you're a builder, experimenter, and enabler who turns operational challenges into best-in-class technical solutions, this role is for you. WHAT YOU’LL DO As a GTM Engineer, you will build the strategy and technical solutions that empower Retool’s GTM teams to operate effectively with confidence. You will work primarily on our internal Retool instance, using Retool to build the systems that power GTM’s day-to-day. This is a unique opportunity to dogfood our own product at scale while solving real business problems. You wil be embedded with GTM teams to translate their operational needs into scalable solutions, while continuously experimenting with new approaches and testing the capabilities of AI solutions to accelerate our team’s ability to engage with our customers. Revenue Operations owns the core GTM systems (Salesforce, Chilipiper, Outreach, etc.) and the strategy behind them. You own the layer on top: the applications, workflows, agents, and automations that make those systems work for the Retools that use them every day. Success means that members of our GTM teams know where their tools and information live, pipeline data is clean and actionable, leadership has visibility into GTM performance, and automation handles the repetitive work that eats at our team’s time. WHO YOU’LL WORK WITH You will report to our Head of Internal Tools and work cross-functionally with teams across Sales, Marketing, and Revenue Operations. This role is embedded by design: you will sit with GTM teams, understand their workflows and challenges, and build solutions alongside them. You will complement existing functions that own core GTM systems and data models, serving as the bridge between technical capabilities and operational needs. We’re a team that values high ownership, creative problem-solving, and building in the open. We operate with an open-door policy and believe in providing support through any channel that delivers tangible value – whether via Slack, Zoom, documentation, or pulling up a chair in the office. IN THIS ROLE, YOU WILL: Build GTM Tooling: Develop internal tools on our internal Retool instance that support pipeline generation, deal execution, and customer expansion workflows. Balance hands-on building with creating reusable patterns that scale across GTM teams. Build Demo Tooling and Infrastructure: Develop and maintain the technical infrastructure powering Retool’s demo motion, including existing tools, demo applications, sandbox environments, and sample data sources. Ensure GTM teams have the necessary assets to effectively showcase our platform to customers. Establish and Enforce Standards: Partner in defining the standards for internal Retool application development, including documentation, maintenance requirements, code quality, and testing. You will also audit existing tools to assess technical debt, security vulnerabilities, establish ownership, and prioritize remediation, deprecation, or rebuilds. Document and Ship Best Practices: Gather feedback from GTM teams, customers, and your own experience building within our platform to document best practices. You will also contribute to our internal Center of Excellence and run enablements in partnership with cross-functional teams. Advance Knowledge Systems: Support the consolidation and standardization of documentation across systems, improve discover ... (truncated, view full listing at source)