Senior Sales Operation Specialist (Sales Operations Analyst)

Company Introduction Our corporate mission is to deliver a ‘wow experience’ to customers. Rocket Now launched a delivery platform with no delivery fees or service charges to ease the burden on customers who use the food delivery service. Rocket Now is deeply committed to pioneering the future of Japan’s delivery market. We aim to fundamentally transform the food delivery industry by building truly customer-first services. Rocket Now provides employees with opportunities to continuously lead innovation and to take initiative without hesitation based on agility and boldness to deliver results. If you are passionate about delivering exceptional service to customers and pioneering new markets, join Rocket Now today. Role Overview The team is for Enterprise Sales plays a core role in the B2B growth engine of Rocket Now and this position is a highly analytical, strategy-adjacent position designed to bridge the gap between complex data and frontline execution. You will be responsible for building the analytical frameworks that allow our Enterprise team to acquire new brand partners, optimize account performance, and drive incremental revenue through ads and promotional products. Beyond external partner insights, you will own the internal performance narrative, designing the dashboards and reporting structures that track target attainment and brand-level health for senior leadership. What You Will Do Sales Enablement Growth Insights Pitch Intelligence: Develop data-driven narratives to support the acquisition of major brand partners, using SQL-based insights to prove the "Rocket Now" value proposition to C-suite prospects. Upsell Strategy: Identify white-space opportunities within the existing portfolio to drive adoption of promotional products, increasing "share of wallet" for key enterprise clients. Coverage Optimization: Analyze store penetration (Online vs. Total Addressable Market) to identify geographic gaps and provide the sales team with a roadmap for partner location expansion. Account Performance Goal Tracking Operational Health: Monitor brand-level operational metrics (e.g., prep times, cancellation rates) to ensure partners are meeting agreed-upon KPIs and maintaining a high-quality customer experience. QBR/MBR Frameworks: Design the data structures for Quarterly and Monthly Business Reviews, ensuring the team provides high-value, actionable insights to brand executives rather than raw data. Performance Accountability: Act as the "source of truth" for account health, identifying which brands are underperforming against internal goals and proposing data-backed interventions. Reporting, Dashboarding Scalable Solutions Executive Visibility: Design and maintain automated dashboards that track sales target attainment, pipeline health, and revenue growth for presentation to senior leadership. From Insight to Tool: Identify recurring data needs from the sales team and build scalable, repeatable solutions (e.g., automated slide generators or performance calculators) in G-Suite and Microsoft Office. SQL-Driven Analysis: Independently query large-scale databases to answer bespoke business questions and validate new growth hypotheses. Cross-functional Collaboration Execution Work as a thought partner to Enterprise Sales leadership, pressure-testing targets and providing analytical rigor to the territory planning process. Support alignment across teams by providing a shared analytical language for how we measure "success" for both the partner and the business. Basic Qualifications Analytical Mindset: Significant experience in strategy, business intelligence, or data-driven analyst roles. You must be comfortable working independently with large, complex datasets. Technical Skillset: Strong proficiency in SQL is mandatory. You can write your own queries to extract insights without relying on pre-built reports. Visualization: Advanced skills in Spreadsheets (Excel/Sheets) and Slides (PPT/Slides). Experience buildi ... (truncated, view full listing at source)