Senior~Staff Data Analyst (Coupang Eats)

Coupang Eats is Coupang's food delivery service and the fastest-growing delivery service in South Korea. Having burst onto the Korean delivery scene in 2019, Coupang Eats surprised the world once again in 2024 with 'unlimited free delivery.’ This is the result of our relentless efforts to bring the best delivery experience to our customers. The innovations we've introduced so far are just the beginning. We will never stop working toward a better future so that everyone in the world can experience a better meal. Coupang Eats gives its employees ample opportunities to grow. If you want to grow along with experts in their respective fields, join us now. About Eats Analytics The Eats Analytics team’s vision is to underpin every business decision in Coupang Eats with data and insights. We will achieve that by driving business decisions with insightful analysis, building and maintaining comprehensive reporting network and supporting stable data infrastructure. We are looking for experienced visionary analysts to join us, and together, deliver significant business impact as a team. Responsibilities Data Analyst will need to deliver impactful projects that span the entire organization –courier operations to merchant management – through his or her deep domain expertise. This includes leading projects to develop multiple analytical tools and building data foundations. Take ownership of Coupang Eats’ overall growth and health of the business, and work with stakeholders and business leaders to identify new opportunities and areas of improvement Dive deep into operations and merchant data to identify new ways to scale– this includes working with the leaders of the respective organizations while also having the foresight to conduct analysis based on your own understanding of business needs and priorities Projects vary from simple reporting and data visualization to creating more complex models to better understand customer behavior, business trends and to ultimately help drive business decisions Strong communication skills to effectively and concisely share the results of the analysis to stakeholders who may not be familiar with technical details Basic Qualifications 5+ years of relevant work experience in a role requiring application of analytic skills to integrate in a business analyst, data analyst, FPA or data science role 8+ years working with Excel as well as data visualization tools like Tableau or Power BI Experience owning the analytics and performance of a large business unit Expert SQL/HQL knowledge, ETL and dimensional modelling experience Highly analytical, detail oriented and strong business sense Can-do attitude Comfortable with using English as the daily working language Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital Bachelor’s degree in quantitative field (STEM, Finance, Economics, Statistics) Preferred Experience Advanced technical or business degree (MS or MBA) Business-level experience with Python as a plus Previous experience in e-commerce, food delivery or other internet-based industries Analytical team management experience is a plus -------------------------------- [Korean] About CoupangEats 쿠팡이츠는 레스토랑과 카페로부터 양질의 음식을 문 앞까지 배달해주는 쿠팡의 신규 서비스입니다. 소비자와 업주, 배달파트너를 위한 다면 플랫폼(Multi Sided Platform)으로서, 모든 고객에게 혁신적인 경험과 서비스를 제공하고 있습니다. 쿠팡이츠는 2019 년 런칭된 이후 지난 2년간 배달시장의 치열한 경쟁 속에 눈부신 성장을 이뤄냈습니다. 쿠팡이츠 팀은 고객용 앱, 상점용 앱, 배달원용 앱, 상점용 웹사이트, 백오피스, 운영 센터를 구축하여 서비스 이용자 모두에게 매끄러운 배송 경험을 제공하기 위해 노력하고 있습니다. 쿠팡이라는 큰 조직의 혁신적인 기술과 운영 경험을 바탕으로 쿠팡이츠만의 빠르고 주도적인 스타트업 문화를 구축했습니다. About Eats Analytics Team Eats Analytics 팀의 비전은 쿠팡이츠 내에 이루어지는 모든 비즈니스 결정들이 Data-driven 방법론에 입각하여 진행되도록 하는 것입니다. 이는 쿠팡이츠의 Data 팀이 인사이트를 도출해내고, 비즈니스 관련 정보가 종합적이고 체계적으로 공유되는 리포팅 시스템, 그리고 안정적인 데이터 인프라스트럭쳐를 구현함으로써 가능합니다. 쿠팡의 Big data 를 활용하여 이 비전을 함께 이뤄나가실 열정적인 데이터 분석가 분들을 모십니다! Responsibilities Coupang Eats 전체조직(배달 운영부터 판매자 운영까지) ... (truncated, view full listing at source)