Sales Development Manager

Reports to: Director, Sales Development Location: Remote Australia What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do: Huntress is seeking a Sales Development Manager to lead our growing Sales Development (SDR) team in the Australia Region. This inspirational leader will be responsible for coaching and mentoring our SDRs. At Huntress, our SDRs play a crucial role in generating and qualifying new leads and educating our customers. This high-impact team is imperative to Huntress’ continued success and growth in Australia. In this role, your primary responsibilities will be to provide ongoing coaching on lead generation, cold calling practices, and pipeline management and to be an escalation point for team needs. You will also work to create a cross-functional and collaborative environment as the team works closely with our Account Executives and other members of the sales team. At Huntress, our Sales Development Managers work to create an environment conducive to continuous learning, allowing our SDR teams to pursue growth opportunities. Responsibilities: Provide initial and continuous training on cold calling best practices and pipeline management Ensure SDRs reach their KPI targets each month through strong management processes Maintain quality assurance processes, providing input for improvement Work with operations to ensure tools and information databases are configured for maximum success Maintain an appointment no-show rate at or below the industry rate Work to remove SDR performance obstacles Handle escalated calls Provide support for SDR questions in real time Provide reporting to upper management and other departments as requested Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership Lead and execute special projects either directed by your leadership or on your own Lead the team in the absence of upper management as necessary What You Bring To The Team: 2+ years experience leading a Sales Development team or in a similar position Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment Attention to detail and the ability to recognize patterns in a variety of performance statistics Genuinely care about helping SDRs and partners Team player, always willing to share knowledge as necessary Demonstrate empathy and thoughtfulness in your professional communication Coachable and eager for continuous improvement Demonstrate time management skills Demonstrate critical thinking and problem-solving skills What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the B ... (truncated, view full listing at source)