Manager, Application Engineering - North America

About Applied Intuition Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co . We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. About the role Applied Intuition is seeking a Regional Application Engineering Manager to lead and scale a world-class team of Application Engineers responsible for customer onboarding, integrations, training, and technical support. This leader will raise the technical bar across the team, ensure customers are receiving fast and accurate assistance, and drive measurable customer success and adoption of Applied’s tooling. You will manage the group responsible for office hours, Level-1 support, debugging, bug and feature triage, and PMing customer issues—ensuring high-quality execution, strong processes, and continuous learning across the team. This is a hands-on technical leader who cares deeply about engineering quality, customer workflows, and building a team culture focused on responsiveness, problem-solving, and value delivery. At Applied Intuition, you will: Lead and develop the Application Engineering team, setting high standards for technical excellence and customer success Ensure excellent customer support and adoption by overseeing office hours, Level 1 triage, troubleshooting quality, and proactive training and enablement Drive strong technical workflows by standardizing debugging practices, improving bug/feature intake, and ensuring effective PMing and escalation of customer issues Provide clear customer insights to Product and Engineering, influencing roadmap priorities and release quality Build a repeatable and scalable motion to land enterprise engagements and expand among existing customers' usage of the tools. Measure and monitor health to drive success within existing customer engagements Partner cross-functionally with Solutions Engineering and Sales to ensure smooth handoffs, healthy deployments, and measurable customer value Work closely with key leaders, such as managers, Directors, and VPs, at our customers to identify and pursue strategic, high impact engagements We're looking for someone who has: 5+ years of experience in application engineering, customer success engineering, solutions engineering, or similar customer-facing technical roles Hands-on people management experience leading technical or customer-facing engineering teams Strong technical capabilities, including the ability to coach engineers Proven ability to scope and deliver complex technical engagements across engineering functions to drive customer value and adoption Strong customer presence and communication skills—able to work with autonomy developers, QA teams, and senior technical leaders Nice to have: Background in simulation tools, developer tooling, QA, or CI/CD workflows Experience with automotive OEMs, suppliers, or robotics/AV ... (truncated, view full listing at source)