Senior Product Analyst

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, analysts are the people who inspire ideas and strategies to drive our business forward and make our products better for customers.  Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making. They're also excellent communicators with the ability to story-tell with data to both technical and non-technical stakeholders alike. Our analysts are deeply embedded into the business and will interact with individuals at all levels of the business from Managers to our leadership team.  We are currently looking for Senior Product Analysts to join our Current Account, UPL, Payments and AI product tribes. Your role is to be the key person generating the insight that helps us to make data-driven decisions to improve our product. Tribe focus areas:  While the core role is consistent, each tribe offers a different problem space and stage of maturity: Unsecured Personal Loans (UPL) Tribe (Established / Optimisation & Growth)Focused on accelerating growth in a well-established, high-performing product. The role centres on optimising the lending funnel, improving conversion and balancing trade-offs across risk and commercial performance.Best suited to someone commercially minded who enjoys refining mature products, driving incremental gains and working on high-visibility, revenue-critical problems. Current Account Tribe (Rapidly growing / High Growth) launched in June 2025 as the “Biscuit” account, the Zopa Current Account is a rapidly growing new product that’s fundamental to the bank’s future growth ambitions. As a Senior Product Analyst, you will develop a detailed understanding of who our customers are and how they use the account, guiding product development towards solutions that improve outcomes for our customers. This role is ideal for someone who wants to work in a fast-paced environment where you can have an outsized impact in the early stages of a new product. With so many decisions to inform, quick high conviction directional insights can sometimes be more valuable than achieving 100% precision on every answer. AI Tribe (Foundational / Builder) We’re looking for a Senior Product Analyst to join our AI tribe. This is a builder-style role focused on improving how transaction data is enriched, structured and trusted - and on raising the bar for how we experiment and learn. This role is about owning ambiguous problems, designing thoughtful experiments, and pushing systems forward through curiosity and disciplined analysis of the outcomes. Payments Tribe (Scaling / Establishing Analytics Foundations) This is a foundational Product Analyst role within Payments. While the tribe is established, it has not previously had dedicated Product Analytics support. You will be the embedded analytics partner for Payments - shaping how insight is generated, how metrics are defined, and how decisions are made. This role will suit someo ... (truncated, view full listing at source)