QA Analyst

QA Analyst ABOUT THE JOB OUR MISSION Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It's backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret's fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey https://www.forbes.com/sites/jeffkauflin/2022/04/21/plaids-billionaire-cofounder-is-back-with-a-new-startupa-fintech-friendly-bank-hes-running-with-his-wife/?sh=df10dc453908 CEO of Column, founder/former CTO of Plaid) and Harry Stebbings https://techcrunch.com/2021/06/16/harry-stebbings-turns-up-the-volume-on-20vc-with-new-140m-fund/. Boom has been profiled by Inman https://www.inman.com/2023/10/30/new-boom-api-to-scale-reporting-of-tenant-payments-to-credit-bureaus/, Business Insider https://www.businessinsider.com/boom-pitch-deck-fintech-credit-builder-seed-2023-6, HousingWire https://www.housingwire.com/articles/rent-reporting-platform-boom-raises-4-5m-in-seed-round/, and more. OPPORTUNITY The QA Analyst is responsible for ensuring product quality, reliability, and consistency across the Boom platform. This role owns manual and exploratory testing, bug identification, and quality verification across web, mobile, and integrations, with a strong emphasis on customer impact, edge case coverage, and release readiness. At Boom, quality directly affects property manager trust and renter experience. A payment that fails, a report that breaks, or a workflow that confuses users can erode confidence fast. You'll partner closely with product, engineering, and customer success to catch issues before they reach customers, document clear reproduction steps, and advocate for fixes that matter most. This is a hands-on testing role for someone who enjoys breaking things to make them better and thrives in a fast-paced environment. This role is based in Austin, TX. WHAT YOU'LL DO - Manual and exploratory testing: Execute test plans across new features, regressions, and edge cases to identify bugs, UX issues, and inconsistencies before release - Bug documentation and triage: Write clear, reproducible bug reports with screenshots, steps, expected vs actual behavior, and severity assessment - Release validation: Own final QA sign-off for production releases, ensuring features work as intended and critical paths are stable - Cross-browser and device testing: Test across browsers, operating systems, and mobile devices to ensure consistent behavior for all users - Integration testing: Validate third-party integrations (payment processors, accounting systems, banking partners) to ensure data accuracy and reliability - Regression testing: Maintain and execute regression test suites to catch unintended side effects from new code or configuration changes - Collaboration with product and engineering: Partner with PMs and developers to clarify requirements, reproduce issues, and verify fixes in staging and production - Customer-focused testing: Use real customer workflows and scenarios to identify usability issues and ensure product changes align with user needs - Test documentation: Create and maintain test cases, checklists, and QA standards to support consistent quality over time is accurate, on-brand, well-structured, and detail-oriented, with a strong editorial standard WHAT YOU'LL ... (truncated, view full listing at source)