Partner Growth Associate

Partner Growth Associate ABOUT SONDERMIND At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android. To follow the latest SonderMind news, get to know our clients, and learn about what it’s like to work at SonderMind, you can follow us on Instagram https://www.instagram.com/sondermind/?hl=en, Linkedin https://www.linkedin.com/company/sondermind/, and Twitter https://twitter.com/SonderMind?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor. Additionally, we expect all team members to effectively leverage modern AI technologies as part of their everyday workflow, and to continuously adapt as new tools emerge. Familiarity with job-relevant AI platforms such as Gemini, ChatGPT, Claude, GitHub Copilot or other industry-standard AI productivity tools is expected and considered essential for success at this company. ABOUT THE ROLE SonderMind is seeking a Partner Growth Associate to help unlock our next phase of growth by accelerating new client acquisition across our strategic partnerships. This highly cross-functional role will work across SonderMind’s Growth, Analytics, Product, Care Coordination, Customer Success, Billing, Provider, and external partner teams to drive scalable, data-informed growth within our newest, highest growth partnerships. As the Partner Growth Associate, you’ll blend operational hustle, relationship building, analytical rigor, and rapid experimenation to identify growth opportunities and bottlenecks, design and test pilots, and develop and optimize workflows that drive growth and an improved experience for our partners and clients. You’ll be responsible for making sense of performance trends, translating complex data signals into actionable strategies that grow our most important partnerships while continually improving the customer journey. In many cases, you’ll be driving the testing and iteration yourself, spinning up and managing scrappy tests to inform deeper investments. This is a unique opportunity for someone who is an operator at heart, energized by forging connections, thrives in ambiguity, and takes pride in hitting ambitious targets that propel a business forward. WHAT YOU’LL DO - Obsessively improve the partner experience: Identify and erase friction points across the client journey for our strategic partners. You’ll be an expert in the client experience across our strategic partnerships and teams will turn to you as an expert for ways we can continually move toward an improved care journey. - Execute on targets through driving conversion, client growth, and revenue across strategic partners: Serve as a cheerleader and owner of partner growth, hitting topline growth and conversion targets through being a “doer” yourself while also collaborating with other stakeholders. Uncover and drive high-impact, data-driven growth opportunities by blending performance and funnel metrics, partner feedback, and sound judgment. - Operationalize our partnerships so they’re ready to scale: Enable internal leadership & external partners to understand partnership health and measure success at a glance through developing dashboards and repeatable reporting processes. Institutionalize nascent processes to build a scalable foundation for rapid partner growth. - Be a connector: Build and nurture relationships across partners to uncover new conversion and growth opportunities. Use strong interpersonal instincts to develo ... (truncated, view full listing at source)