Senior Vendor Operations Manager, Sales (LATAM)

Senior Vendor Operations Manager, Sales (LATAM) Department: Community Operations Team: Community Operations Location: Bogota, Colombia Type: Full-Time **About the Role** The Global Support Organization (GSO) at Uber partners with Sales Operations to accelerate revenue growth across the Americas, with a strong focus on LATAM for the Delivery business. LATAM is in a phase of rapid transformation—expanding markets, evolving sales models, and increasing complexity. We’re looking for a senior, strategic leader who can bring structure, clarity, and direction in a fast-moving, ambiguous environment. As the Sr. Sales Vendor Manager for LATAM, you will lead a high-impact, multi-country BPO sales ecosystem, driving performance, alignment, and execution at scale. You’ll operate at the intersection of strategy and operations—translating business priorities into measurable outcomes across partners and markets. This is not a traditional vendor management role. You will influence across functions, navigate competing priorities, and turn complexity into clear, actionable strategies that drive growth. You will own the end-to-end performance of BPO-driven sales programs, from KPI definition to execution and optimization, while acting as a key connector between regional and global stakeholders. You’ll also help shape a more unified, scalable sales approach across the Americas, contributing to cross-regional initiatives, including collaboration with the US & Canada. **What You’ll Do** - Lead the strategy and execution of BPO-driven sales programs across LATAM, driving performance across acquisition, conversion, retention, and productivity metrics in a highly complex and evolving environment - Own and elevate BPO partnerships, holding partners accountable to high performance standards while enabling long-term capability growth - Operate as a strategic integrator across a complex ecosystem of regional, central, and global stakeholders—aligning priorities, managing ambiguity, and driving clarity in execution - Navigate and resolve cross-functional challenges, mediating competing priorities and influencing decisions that support b