Deployment Strategist

TL;DR - We're looking for a Founding Deployment Strategist to guide Lovable users from first value to full adoption. You'll build trusted relationships, help customers ship faster, and turn every account into a success story by diving deep into their workflows, partnering with their teams, and shaping how our platform solves their most critical challenges.Why Lovable?Lovable lets anyone build software with AI. From solopreneurs to Fortune 100 teams, over 2 million people in 200+ countries use Lovable to transform ideas into real products—fast. We're at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change how the digital world works.We're a small, talent-dense team building a generation-defining company from Boston and Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek people who care deeply, ship fast, and are eager to make a dent in the world.What We're Looking ForExperience in Customer Success, account management, or solution consulting in SaaS or AI products Track record of driving adoption, renewals, and expansion across Enterprise and Strategic accountsTechnical ability to collaborate with technical teams to scope, architect, and deploy custom solutions at scaleStrong communicator who translates technical capabilities into clear business outcomesSkilled at running onboarding, QBRs, and success plans with multiple stakeholdersComfortable with ambiguity and iteration in a fast-moving, high-growth environmentBonus: Experience supporting developer tools or AI-native productsWhat You'll DoDrive Customer Success & AdoptionOwn post-sale success: onboarding, adoption, renewal, and expansion for key accountsBuild and execute success plans aligned with customer goals and product capabilitiesDrive value realization through proactive check-ins, QBRs, and enablement sessionsTrack health scores, usage, and adoption metrics to identify risks and opportunitiesAct as a strategic advisor—guiding customers on best practices, new features, and workflowsCollaborate Cross-FunctionallyPartner with Forward Deployment Engineers to scope, prototype, and deliver customer solutionsCollaborate with Product and Engineering to surface feedback and shape roadmap prioritiesWork with Account Executives to identify and qualify expansion opportunitiesTroubleshoot blockers, coordinate internal support, and ensure fast resolutionBuild Customer Success playbooks and processes based on learningsPartner Deeply with CustomersEmbed with customer teams to understand their workflows, goals, and pain pointsIdentify and interpret key datasets that drive decision-making and integrate them into scalable solutionsDesign and refine user workflows that solve meaningful problems across teams and functionsLead training and onboarding sessions to ensure lasting impact and user successPresent findings and strategy to stakeholders from frontline operators to C-suite executivesWhat Success Looks LikeCustomers reach time-to-value fast and expand use across teamsLovable becomes mission-critical to how customers build and innovateYou're seen as the bridge between customers, product, and growthAbout your applicationPlease submit your application in English. It’s our company language so you’ll be speaking lots of it if you join.We treat all candidates equally - if you’re interested please apply through our careers portal.