Senior Technical Consultant - Mulesoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Senior Technical Consultant – MuleSoft DEPARTMENT DESCRIPTION Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise to engage with executive-level customers, align on specific business goals, and ignite the full value of the Salesforce ecosystem. Within this group, the MuleSoft Practice acts as the crucial connective tissue for our customers. We champion API-led connectivity and hyperautomation, helping organizations securely unlock their legacy systems and disparate data sources. In the era of AI, our work is more vital than ever: we build the robust, integrated data foundations that make Generative AI, predictive analytics, and autonomous agents possible. OVERVIEW OF THE ROLE Salesforce is seeking a Senior Technical Consultant to join our MuleSoft Professional Services team. In this senior role, you will act as a trusted advisor and technical thought leader on customer and partner engagements. You will design and implement complex enterprise integrations using the MuleSoft Anypoint Platform. As a Senior Technical Consultant, you will be technically hands-on, leading the evaluation of architecture requirements, building scalable APIs, and driving projects to completion. You will also play a pivotal role in helping enterprises modernize their architecture to support AI-driven initiatives, ensuring data flows securely and efficiently into LLMs and intelligent applications. YOUR IMPACT Become a MuleSoft Authority: Through formal certification, hands-on experience, and continuous learning, you will become a recognized expert in the MuleSoft ecosystem. Design for the AI Era: Architect and implement API-led connectivity strategies that securely expose enterprise data, making it actionable for AI models, Einstein Copilots, and Agentic workflows. Deliver Technical Excellence: Lead front-end and back-end solution development, API lifecycle management, and CI/CD pipeline integration. Drive Hyperautomation: Implement comprehensive automation solutions utilizing Anypoint Platform, MuleSoft RPA, and AI-powered data extraction (IDP). Provide Strategic Guidance: Advise clients on Enterprise Architecture standards, microservices design patterns, environment management, and security best practices. Troubleshoot & Mitigate Risk: Identify and proactively manage project risks, troubleshooting complex implementation issues from a senior-level perspective through to resolution. Stakeholder Management: Manage customer expectations and negotiate technical solutions with executive sponsors, internal teams, and third-party implementation partners. Practice Growth: Mentor junior team members and contribute to the growth of the Italian MuleSoft practice through knowledge sharing and thought leadership. REQUIRED QUALIFICATIONS Languages: Full professional proficiency in both English AND Italian . Integration Expertise: Proven hands-on experience in enterprise integration, middleware platforms, and API management. Coding & Architecture: Strong background in object-orien ... (truncated, view full listing at source)