Customer Advisory Board Associate Manager - Global CIO Expansion

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking a highly capable Customer Advisory Board (CAB) Associate Manager to support the execution and scale of our global CAB portfolio, with a primary focus on enabling the build of a net-new EMEA CIO Advisory Board while also providing execution support across other strategic CABs. This role partners closely with senior CAB leaders who own strategy and executive alignment, serving as the execution engine that translates strategy into action across regions and programs. Key Responsibilities Global CIO CAB Build & Execution Support the stand-up of a net-new EMEA CIO Advisory Board , partnering closely with senior CAB leaders Support execution of the EMEA CIO CAB operating plan once strategic direction is set Coordinate cross-regional timelines, dependencies, and readiness across AMER and EMEA Support implementation of the global CIO membership strategy, including EMEA targeting, nomination workflows, onboarding, and engagement Assist in partnership with Account Executives and regional stakeholders to review, confirm, and manage CIO CAB member lists Manage customer invitations, RSVP tracking, waitlists, and calendar coordination, working closely with executive assistants Help with high-touch members relationships throughout their tenure and support membership transitions Collaborate closely with internal teams to operationalize agendas, facilitate productive discussions, and ensure actionable insights are captured CAB Portfolio Execution & Scale Provide execution and operational support across multiple strategic CABs Support development and management of multi-CAB planning calendars, ensuring alignment across overlapping program cycles Absorb tactical and coordination work that would otherwise sit with senior leaders to help with portfolio expansion Provide surge execution support during peak planning and delivery periods to balance portfolio demand Enable portfolio growth while maintaining quality, consistency, and executive-level standards Global Membership & Stakeholder Coordination Support expansion of global CIO and CAB membership across regions Coordinate with Operating Unit leaders, Global Account teams, and regional executive stakeholders Support coordination with Account Executives to align CAB participation with account priorities and executive engagement strategies Manage ongoing member engagement cadence between meetings, including communications, updates, and transitions Support ELT and executive engagement through briefings, preparation, and execution support Program Operations & Infrastructure Build and manage detailed workbacks, run-of-show documentation, and execution plans Support vendor coordination and contract execution in partnership with Legal, REWS, and Operations teams Assist with budget tracking and vendor management across CAB programs Develop repeatable processes, templates, and playbooks to support CAB scale and consistency Insights & Measurement Support insight capture and post-program follow-through across CABs Maintain centralized tracking of CAB feedback, actions, and follow-through to support longitudinal insight analysis Track ... (truncated, view full listing at source)