Sales Development Representative
SalesforceIreland - DublinPosted 27 March 2026
Job Description
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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
ROLE OVERVIEW AND IMPACT:
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 AI CRM, by identifying net-new business opportunities – driving growth by expanding our market reach and connecting with new potential clients. You will have a direct impact on our revenue generation goals, and this role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders. This role provides the foundation for a successful career in sales at Salesforce.
We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.
JOB DESCRIPTION:
The Sales Development Representative (SDR) role serves as the entry point into a client-facing sales career at Salesforce, providing your initial experience in selling Salesforce products. Our SDR team plays a vital role in supporting our sales teams by fielding inbound inquiries and generating new business pipeline and interest through calling on inbound leads. Successful SDRs critically think and learn through coaching from their mentors, building upon and improving their skills throughout their tenure in this role.
Strategically managing and calling a high volume of inbound leads, effectively prioritizing and organizing your pipeline to maximize conversion.
Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth.
Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
Discovering business initiatives and acting as their internal advocate
Building a point of view on how to help qualify customer needs and speaking to value and return on investment vs. technical functionality
Learning how to anticipate, prepare, and overcome objections
Building credibility and trust with internal and external stakeholders
Demonstrating adaptability and flexibility as part of an ever-growing sales organization
Managing a high volume of inbound leads with a strategy on prioritization of your leads
Understanding various lines of business and personas
MINIMUM QUALIFICATIONS:
Long-term interest in a cli ... (truncated, view full listing at source)
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