Lead Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry, blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. About the Role We're looking for an experienced and strategic Solution Engineer to join our Enterprise SE team, partnering with some of Australia's largest and most innovative organisations across sectors such as Professional Services, Retail, Consumer Goods, Manufacturing, Transport, Health and more.. This is a high-impact, customer-facing role where you'll partner with Account Executives and cross-functional teams to drive success across the entire customer lifecycle — from initial land and revenue growth, through to adoption, consumption management, attrition risk mitigation, and renewal. You'll bring deep industry expertise and a passion for helping Enterprise customers unlock transformational value from Salesforce — including the rapidly evolving frontier of AI-powered selling, service, and operations through Agentforce and the broader c360 portfolio. This is a unique opportunity to join a team trusted with some of the most high-profile, high-impact digital transformations in the region. If you thrive on variety, depth, and building the future of enterprise solutions, we’d love to hear from you. What You'll Do Support the full customer lifecycle: new account onboarding and ACV growth, consumption health monitoring, attrition risk identification, and renewal and expansion motions Champion the adoption of AI tools and Agentic capabilities — including Agentforce — helping customers understand, envision, and activate autonomous AI agents across their business processes Guide customers on their journey to becoming an Agentic Enterprise — where AI agents work alongside humans to automate complex workflows, personalise experiences at scale, and drive measurable business outcomes Orchestrate complex, multi-cloud engagements across cross-functional SE teams including co-primes, overlay specialists, and partners Build and maintain trusted relationships with sales leaders, RSDs, and senior customer stakeholders Create and share reusable enablement assets, demo innovations, and best practices to scale impact across the broader SE community Mentor and coach junior SE team members, contributing to onboarding and skills development Represent Salesforce externally at industry events, executive briefings, and customer innovation forums A Typical Day in the Life Connect with your AE partners to align on account priorities, pipeline health, and upcoming customer moments Run a strategic discovery session with an Enterprise customer, uncovering business challenges and mapping them to Salesforce and AI solutions Build and deliver powerful solution demonstrations, prototypes, and POCs to validate ideas and inspire confidence in execution Collaborate with the team to build a new sales play or solution asset for the Enterprise team. Review a r ... (truncated, view full listing at source)