Cloud Account Executive, Philippines

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As an Account Executive (Service Cloud) you will be part of a team focusing on the Philippines markets. You will formulate and execute a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases. You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in the customer owning core sales teams. Responsibilities: Demand Generation: Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects Create new leads from systematical prospecting of Service leaders Leverage business from new & established relationships. Customer Focus Define the contribution of a service transformation to an overall account specific vision and plan Define and pitch the specific value of a service transformation to prospect’s management Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand Strategise, negotiate & close business on VP and CxO level Scale your business Define and execute a plan to accelerate growth of our already fastest growing solution Be top of mind at your peers in the extended sales team Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques Trusted advisor Be a trusted advisor for customer service transformation to our customers and prospects Evangelise the radical transformation & AI benefits in customer service in customer meetings, on fairs or events Have a specific point of view on the future challenges and opportunities in customer service Required Skills: Extensive background in service applications and/or operational Customer Service Management Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise Proven understanding of Customer Service Business, Customer Service Operations as well as buyer's profiles Strong analytic and task solving skills and the ability to succeed in a fast paced environment. Proven ability to work well as part of an extended sales team. Operate well under pressure with growth mindset Detailed with critical thinking and ability to translate business needs to Salesforce Solution Driven, and independent with ability to navigate in a highly matrixed Organisation *LI-Y *LI-MB #LI-MAN Unleash Your Potential ... (truncated, view full listing at source)