Summer 2026 Grad Intern - Employee Success Global Operations Intern

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more. Job Category Fixed Term & Temporary Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Role Join the Employee Success (ES) Global Operations, Strategy and Operations team at Salesforce. We are dedicated to making HR operations more efficient, effective, and future-ready. We are seeking an intern to lead a critical project around Staffing & Capacity Modeling . You will help us determine the future of our workforce as AI and virtual agents take on high-volume tasks. This role is perfect for a graduate student who thrives at the intersection of Human Resources and Organizational Design. What You'll Lead Capacity Modeling: Conduct sophisticated modeling exercises to predict staffing needs as virtual agents begin to handle and assist with employee cases. Data Visualization: Translate complex rough exercise outcomes into clear, visual data models that tell a story. Executive Socialization: Prepare and present your findings and recommended headcount numbers to ES leadership teams. Strategic Change Management: Sit in on the project’s change management and enablement tracks to understand how your data impacts real-world transitions for our global employees. Innovation: Stay at the forefront of how AI tools assist in maximizing content and service output. Requirements Education: Currently enrolled in a Master’s degree program, graduating in May 2027. Preferred fields: Human Resources, Organizational Design or MBA. Quantitative Skills: Proven ability to conduct modeling exercises, manipulate large data sets, and derive logical conclusions from data. Communication: Ability to socialize technical data with non-technical stakeholders and leadership. Systems Knowledge: G Suite (Google Sheet and Slides) Strategic Mindset: Understanding of global HR practices and how organizational structures evolve with technology. Summer 2026 Internship Dates: GROUP 1: May 18 - Aug 7th GROUP 2: June 1 - Aug 21st GROUP 3: June 15 - Sep 4th Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and ... (truncated, view full listing at source)