Solution Engineer - Mulesoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Mulesoft Client Solution Engineer Based in Milan, Italy Description Salesforce is hiring for a Solutions Engineer within MuleSoft to join our Pre-Sales Solution Engineering team, who are instrumental to MuleSoft’s growth. As a Pre-Sales Solution Engineer, you will provide technical sales partnership to our sales teams and align our solutions to our customers’ vision. The MuleSoft Sales team will rely on your technical and product expertise throughout the sales cycle. You will be an integral part of the success for both our customers and Account Executives by performing technical discovery qualification, delivering product demonstrations and Proof of Concepts, delivering technical workshops, and making architectural recommendations. As a customer advocate, you will connect the dots between the technical solution to the business outcomes for the customer. This is what you get working for the MuleSoft Italy Solution Engineering team: Being part of a passionate Pre-Sales team that puts teamwork first Collaborate with account executives on a daily basis to ensure the technical and commercial win Leaders who really care about your development and success Being part of a company that truly lives its core values Equality and Sustainability Being part of one of the most innovative companies worldwide What will you get to do in this role? Build trusted relationships with internal and external partners to qualify deals, identify business value, and provide technical guidance in order to set expectations to ensure customer success. Conduct technical discovery meetings to document, analyze, clarify business and technical requirements to support detailed solution proposals. Deliver architecture reframe and develop white-boarding skills through shadowing and customer-scenario role playing. Respond to Requests for Information/Proposal documents. Develop and deliver product demonstrations. Deliver white boarding, presentations, architecture workshops, and best practices that showcase the functional capabilities, competitive advantages, and business benefits of MuleSoft’s solutions. Collaborate with Product Management, Engineering, and Product Marketing to continuously improve MuleSoft’s products and marketing. Stay ahead of and immerse yourself in the ever-evolving technology and landscape while maintaining a deep understanding of competitive and complementary technologies and vendors and how to position MuleSoft’s values in relation to them. Provide ongoing, post-sales, technical guidance to the client’s technical team to drive adoption/utilization of MuleSoft’s solutions and digital transformation success. You may be a good fit if you: Are “Salesforce Smart” and value knowledge, Innovation, Integration and adapt to change. Have a desire to “Win As A Team”. Are a “Courageous Communicator”, who is comfortable giving and receiving constructive feedback. Have strong “Values” of open communications, customer success, innovation, and a respect for the diversity of people. These are qualifications you’ll need to be successful: Extensive pre-sales, hands-on experience on MuleSoft Anypoint MuleSoft API Manager MuleSoft Au ... (truncated, view full listing at source)