Multi-Channel Campaign Operations Manager
SalesforceIndia - HyderabadPosted 27 March 2026
Job Description
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Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
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Salesforce is seeking a high-impact Marketing Performance Manager to serve as a strategic Digital Architect for the Slack growth engine. This role is designed for a performance-driven strategist with a consulting mindset who can navigate the complexities of a large-scale SaaS environment while pioneering the transition into the next generation of search. You will act as the primary liaison between technical data signals and executive-level strategy, ensuring Slack remains the definitive answer for both human users on social media and AI agents in generative search results.
Key Responsibilities:
Strategic GEO/AEO Consulting: Advise on strategy for Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), ensuring Slack content is citable and authoritative in LLM results (ChatGPT, Perplexity, etc.).
Organic Social Insights: Develop and recommend high-engagement strategies on platforms like LinkedIn to build brand authority and capture high-intent demand.
Integrated Performance Advertising Optimization: Optimize and support complex paid social and digital advertising campaigns, prioritizing pipeline quality (MQL/SQL) and CAC over surface-level clicks.
Cross-Functional Consulting: Collaborate with Product Marketing and Engineering to ensure SEO/AEO requirements are built into the site architecture and product roadmap.
Required Experience:
Technical Mastery: 7 years of experience in performance marketing with at least 3 years in B2B SaaS or performance consulting.
Modern Search Expertise: Proven track record of supporting SEO/AEO programs that drive measurable pipeline growth.
Analytical Fluency: Ability to interpret complex multi-touch attribution data and translate it into clear, executive-ready narratives for the C-suite.
Salesforce is seeking a high-impact Marketing Performance Manager to serve as a strategic Digital Architect for the Slack growth engine. This role combines performance-driven strategy with a consulting mindset, focusing on navigating large-scale SaaS complexities while pioneering next-generation search optimization. The position acts as the primary liaison between technical data signals and executive-level strategy, ensuring Slack remains the definitive answer for both human users on social media and AI agents in generative search results. Key responsibilities include strategic GEO/AEO consulting for LLM optimization, organic social insights development, integrated performance advertising optimization prioritizing pipeline quality over surface metrics, and cross-functional collaboration with Product Marketing and Engineering. The role requires 7 years of performance marketing experience with 3 years in B2B SaaS, modern search expertise with proven SEO/AEO pipeline growth, and analytical fluency to translate complex attribution data into executive-ready narratives.
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