Senior QA Consultant

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Senior QA Consultant The Senior QA Consultant is responsible for ensuring the quality, stability, and reliability of technology solutions by defining, executing, and continuously improving testing strategies. This role combines strong experience in software testing, specialized knowledge of the Salesforce ecosystem, and leadership in test automation and quality metrics initiatives. Among their main responsibilities is the planning, design, and execution of functional tests, ensuring that developed solutions meet business requirements, quality standards, and end-user expectations. The role also actively participates in validating integrations, business workflows, and critical processes within Salesforce platforms. The position requires solid knowledge of the Salesforce ecosystem, including its different clouds, configurations, objects, automations, and deployment processes, enabling effective validation of both functional and technical components within the platform. Additionally, the Senior QA Consultant leads and promotes test automation initiatives, implementing frameworks, tools, and best practices that optimize testing cycles, increase coverage, and improve the overall efficiency of the QA team. As part of quality management, the role is also responsible for the definition, monitoring, and analysis of QA metrics and KPIs, such as test coverage, defect rates, automation efficiency, and release stability, providing strategic insights that support decision-making and continuous improvement of quality processes. This profile requires advanced knowledge of software testing methodologies and best practices, including test case design, defect management, functional testing, regression testing, integration testing, and acceptance testing, as well as experience working in agile environments and collaborating closely with development, product, and business teams. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It mean ... (truncated, view full listing at source)