Data Foundation Consumption Value Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Data Foundation Consumption Value Manager Location: Mexico City, Mexico Hybrid ------------------------- About the Role We are seeking an experienced Data Foundation Consumption Value Manager to join our team in Mexico City. In this strategic role, you will be responsible for driving adoption, optimization, and value realization of Salesforce's consumption-based products, with a primary focus on Data Cloud and related data foundation solutions. You will serve as a trusted advisor to enterprise customers, helping them maximize their investment and achieve measurable business outcomes. ------------------------- Key Responsibilities Customer Value Management Lead strategic conversations with C-level executives and key stakeholders about consumption value and ROI Develop and execute consumption optimization strategies aligned with customer business objectives Identify opportunities to increase product adoption, usage, and value realization Conduct regular business reviews to track consumption metrics and demonstrate value delivered Consumption Analytics & Insights Monitor and analyze consumption patterns, utilization trends, and customer health metrics Identify consumption risks and proactively develop mitigation strategies Generate insights and recommendations to optimize customer spend and maximize value Create executive-level reports and dashboards showcasing consumption trends and business impact Cross-functional Collaboration Partner closely with Account Executives, Customer Success Managers, and Solution Engineers to align on customer strategy Collaborate with Product and Engineering teams to provide customer feedback and influence product roadmap Work with Finance and Operations teams to ensure accurate consumption forecasting and billing Enable internal teams on consumption models, pricing, and value drivers Customer Education & Enablement Educate customers on consumption best practices, optimization techniques, and cost management strategies Facilitate customer understanding of consumption metrics, billing, and license management Develop and deliver enablement materials, workshops, and training sessions Serve as a subject matter expert on Data Cloud and consumption-based products Strategic Growth Identify expansion opportunities based on consumption analysis and customer needs Support renewal conversations with data-driven value narratives Drive product adoption initiatives that lead to increased consumption and customer success Contribute to customer retention and growth objectives ------------------------- Required Qualifications Experience 5-7 years of experience in customer-facing roles within enterprise software or SaaS companies Proven track record managing enterprise accounts and driving customer success Experience with consumption-based or usage-based business models Demonstrated success in value realization, customer adoption, or similar roles Technical Skills Strong understanding of Salesforce platform and ecosystem Knowledge of Data Cloud, analytics products, or data management solutions Proficiency in data analysis, metrics interpretation, and business intelligence tools Famili ... (truncated, view full listing at source)