Agentforce Solution Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Agentforce Solution Architect We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Overview of the role : We are seeking a passionate and dynamic Solution Architect to join our high-performing and innovative team focused on providing Salesforce platform and Agentforce solutions for our Account Success teams. This role is pivotal in driving digital transformation within our organization, leveraging the power of personal agents and autonomous agents to build out a digital workforce. As a Solution Architect, you will play a crucial role in transforming our internal use of the Salesforce platform, ensuring that our solutions drive productivity gains, time savings, and knowledge up-skilling for our Account Success teams. Additionally, you will act as the bridge between product and development, ensuring seamless communication and collaboration between product owners and the scrum team. You will help transform how our teams leverage the Salesforce platform, optimizing its usage to meet our evolving business needs. This is an exciting opportunity to be a change agent, deeply caring for the users we serve, and making a significant impact on our business. You must be passionate, fully engaged, and ready to tackle challenges head-on while solving problems independently. Genuine care for your work and a commitment to delivering exceptional results are essential. This role demands resilience, creativity, and a proactive approach, requiring you to take initiative and drive success without waiting for direction. Roles and Responsibilities : Solution Design & Prototyping Proof of Concept (PoC): Create proof of concepts (POC’s) for use cases, requiring thorough evaluation and feasibility analysis before implementation. Scalability: Design solutions with scalability and performance in mind, ensuring that our Salesforce applications can grow and adapt to future needs. Partner with Product Leads to translate high-level business strategy and requirements into detailed technical designs that serve as the blueprint for development. Provide expert guidance on when to use declarative (out-of-the-box) vs. custom coded solutions to ensure long-term maintainability and support. Core Salesforce Development & Quality Technical Execution: Utilize expertise in Apex, Flow, REST API, and other Salesforce technologies to design, develop, test, and deploy high-quality Salesforce solutions. Code Quality: Perform thorough code reviews to ensure adherence to best practices and coding standards. Testing: Conduct rigorous unit testing and support user acceptance testing (UAT) to ensure the quality and functionality of the implemented solutions. R elease Management: Participate in mon ... (truncated, view full listing at source)