Technical Program Management Director

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job title: Technical Program Management Director Location: San Francisco, CA About the Role Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology, Marketing, and Products organizations. TPMs are responsible for programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company. As a Director of Technical Program Management for Event Technology, you will drive technology projects for some of the biggest enterprise technology events in the world, including TrailblazerDX, Connections, Tableau Conference, and Dreamforce. We are creating event attendee experiences that not only drive the business of the company, but also serve as premier showcases of what is possible with Salesforce products. This is a high visibility role working on objectives critical to our Chief Marketing Officer (CMO) and Chief Digital Officer (CDO) while partnering closely with the teams developing our products. This role calls for great executive presence and experience talking with large sets of stakeholders, including at the C-suite level. About You You love to wear multiple hats You build the relationships to make things happen You're highly functional in an energizing environment You're comfortable bending between the tactical and strategic You bring outstanding executive presence and are a communications professional You're a service-oriented-minded person who Thinks Customer You enjoy a hyper-transparent flow of information, conversation, and ideas Your Impact Lead programs by aligning across program scope and release planning, as well as aligning one or more teams on vision and business goals, crafting program structure, and securing cross-functional alignment Drive teams through the software engineering experience using Agile methodologies and analytical and technical skills Drive meetings with key partners for each program to help make key decisions, remove obstacles, and address key program issues; be the key driver to ensure business goals are met and drive the strategic vision of each program Develop strong partnerships with key functional team members to drive focus on business goals; be a trusted partner for executive management to ensure program success Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, and achievements (cross-functional partners include Product Owners, Marketing, Scrum Leads, UX, CX, and Marketing org stakeholders) Lead project/feature dependencies across multiple teams, scrum teams, functions, divisions, and partners Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues) Create a collaborative environment that f ... (truncated, view full listing at source)