Product Design Intern

Job Description Zendesk is looking for a Product Design Intern to join our team! As an intern with Zendesk, you will collaborate closely with designers, product managers, and engineers across the globe to create intuitive experiences for our customers. You will contribute to real product work by researching user needs, designing flows and interfaces, prototyping solutions, and testing ideas with users. We work with a bias towards rapid prototyping and experimentation, and take care to maintain a high level of design craft. The ideal candidate is curious, passionate about solving user problems, proactive, and excited to learn how great products are built. You enjoy turning complex problems into simple, elegant designs. You always look for feedback to iterate on your work, and are an expert listener. You reach out to others, tap into their expertise, and then take the responsibility to create a phenomenal experience for users. At Zendesk, diversity, equity and inclusion are more than buzzwords, and bigger than the bottom line. It's about our people knowing that they're valued where they work. Employees at Zendesk work hard to build a culture where everyone belongs. Employee Communities play a vital role in bringing us together and ensure we feel supported at work. Please submit your application by March 31. During your internship, you will have the opportunity to practice key skills that will make you a successful Product Designer: Design user-centered solutions grounded in research and usability principles Translate complex problems into clear, intuitive user experiences Prototype design concepts rapidly at all levels of fidelity Collaborate with cross-functional teammates around the globe Work in an agile environment with regular feedback and iteration Defend your design decisions and incorporate feedback into the design cycle Present your work to the team & cross-functional partners Work with a team of professionals from around the world and different nationalities You would be joining a fast-paced, highly collaborative team, working on projects that impact hundreds of thousands of people. This will open up to you opportunities for mentorship with experienced colleagues, and an insight to how great design teams operate. Most of the collaboration is going to happen over Zoom, but our hybrid way of working is a core part of this experience, to give you a rich onsite experience packed with connection, collaboration, learning, and celebration. As such, this role must attend our office on a weekly basis for at least 2–3 days a week. Requirements: Actively enrolled in a degree in Design, HCI, UX, Psychology, or related field and graduating by 2027 A portfolio demonstrating design thinking, problem-solving, and visual communication Familiarity with Figma Familiarity with AI as part of your design workflow (e.g. prototyping with AI) Must be authorized to work in the locations you have applied to work in #LI-JJ2 The Poland annualized base salary range for this position is zł98,280.00-zł98,280.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversatio ... (truncated, view full listing at source)