Practice Manager

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level.LEAD. STRATEGIZE. TRANSFORM. JOIN US AS A SERVICES PRACTICE MANAGER!Are you ready to own your impact at the forefront of the data revolution? As a Services Practice Manager, you’ll be a key driver in transforming businesses through cutting-edge cloud data solutions. You’ll collaborate with top-tier clients, strategize with elite sales teams, and lead groundbreakings service delivery engagements—all while working with the best minds in the industry!This role is completely remote and can be based anywhere in the UKWHY THIS ROLE?Be a Market Leader: Own and execute a strategic vision for Services Delivery.Drive Meaningful Change: Work with clients to unlock the power of data and fuel digital transformations.Lead from the Front: Manage high-impact projects, ensure seamless delivery, and drive revenue growth.Collaborate with the Best: Work cross-functionally with top industry experts to shape the future of cloud data solutions.Crush Your Goals: Meet and exceed bookings, utilization, and consumption targets while delivering exceptional customer experiences.WHAT YOU’LL DO:Spearhead services sales execution and project delivery success for key accounts.Engage C-level executives to create and execute services roadmaps that drive real business outcomes.Own the entire service delivery lifecycle—from deal strategy and proposal creation to execution and forecasting.Be the go-to expert for cloud-based data warehousing, business intelligence, and AI-powered solutions.Lead high-performing teams while ensuring top-tier customer satisfaction.AS A SERVICES PRACTICE MANAGER, YOU WILL:Report to a Consulting Manager based in the UK.Be aligned to markets or industries as part of the practice, with services sales alignment to a Sales District Manager and Account ExecutivesBe responsible for both driving service sales enablement/execution and ensuring the successful delivery of services for your assigned accounts. Focus on achieving quarterly bookings targets (for Service Delivery & Training) while meeting utilization targets by actively managing select project deliveries.Be measured on consumption progress and meeting consumption targets at your accounts as part of the broader account teamBe the Service Delivery point of contact for your accounts, through the following:Help create and execute on the overall vision for services - both sales and deliveryOwn the services delivery roadmap (proposals, closing services opportunities and delivery)Collaborate with cross functional teams to find opportunities, scope, propose and sell services (Service Delivery and Training) to both new and existing clientsDevelop scope and associated SOWs for customer services engagementsDrive deal reviews internally to ensure alignment - ensure the scope of the project is well defined for customer successUnderstand and help optimize business operations processes for services salesBuild strong cross-functional relationships within Snowflake GTM teams (legal, deal desk, account teams, sales, PS&T leadership - including workload services - and partner team)Provide bookings forecast and demonstrate strong command of your book of businessAlign services engagements to key customers business outcomesDrive alignment with executive sponsors and/or customer stakeholdersCollaborate with other delivery partners (SIs, GSIs, other PS orgs, etc) in support of project deliveryServe as the initial point of escalation for customer and project teamOwn project outcomes and manage project financials (revenue forecasting and expense management)Maintain a high level of customer satisfaction as reflected in customer survey scoresCollaborate with Education Services team for training deliveryProvide specific services delivery ac ... (truncated, view full listing at source)