Staff Pre-Sales Solutions Engineer

Staff Pre-Sales Solutions Engineer YOUR TURN TO START THE CONVERSATION. WRITE THE FUTURE AT RASA. Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion and expertise. To find the connection between our differences. It keeps us close together across borders and backgrounds and helps us create our shared vision. Rasa means tight-knit. We get to the point and have the courage to ask ‘why?’. Because through relentless experimentation, passion, and vision, we’re transforming the way people interact with organizations through AI. That’s Rasa. That’s our message. Join us and add yours. SUMMARY We’re looking for a Staff Pre-Sales Solutions Engineer to join our Go-to-market team. You will serve as a technical expert, working closely with the head of global partnerships and across our solution engineering organization, with a primary focus on global partnerships. You will be responsible for defining the technical strategy, solving complex problems, and acting as a force multiplier in creating and enabling new partnerships between technology companies and Rasa. This is an individual contributor role with significant organizational influence and technical autonomy. You will also guide key partnership accounts through technical validations, which may include building demos, delivering technical presentations, or supporting an architecture review. You will report to the Director of Solutions Engineering. Full-time - 100% remote - Location: UK, Germany, Serbia or USA (Eastern Time Zone) - with a strong preference for candidates based in the UK - Rasa can only assist with work authorization (visa sponsorship) for this position if you are located in Germany. ABOUT THIS ROLE We’re a startup, so you’ll have to be comfortable rolling up your sleeves and doing whatever is required to support our mission. We're scaling our Go to Market team including our pre-Sales team to be technical liaisons for our Partnership and Sales teams. As a Staff Pre-Sales Solutions Engineer, you'll make an impact on your team by: - Engage with key technology partner companies by presenting Rasa’s technology while addressing any technical questions or concerns that arise during the setup of the partnership. - Develop a deep understanding of Rasa’s products and technology and work closely with the Product and Sales teams to resolve technical blockers - Educate partners on Rasa’s products - Build demo assistants to showcase our technology for partners' use cases - Ensure that the proof of concepts and the technical evaluations are successful - Collect market insights and product feedback from conversations with partners and pass them on to the product team - Define and articulate the strategic roadmap for partners’ initiatives, ensuring every project aligns with long-term business objectives - Anticipates and resolves communication bottlenecks - Establish guidelines and best practices for demo creation and maintenance done by the partners - Mentor the solution engineering team via collaboration and high-quality technical sessions ABOUT YOU - 7+ Years in a customer-facing role (Sales/Solutions Engineer or Enterprise Architect or similar) - Deep proficiency and experience in Software Engineering through a previous role - Experience in working with Fortune 500 companies - You should be an expert with at least one programming language (ideally Python) - Great presentation skills with the ability to communicate complex technical concepts to non-technical stakeholders and leadership. - Strong desire to help people, problem-solving skills, and attention to detail - Ability to travel at least 30% of the time Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, yet you are confident that you are up for the task, we absolutely want to get to know you! MEET YOUR TEAM The Solutions Engineering (SE ... (truncated, view full listing at source)