Implementation Specialist

Loop AI is seeking a highly motivated Implementation Specialist to help onboard and activate new customers as part of our Customer Success organization. This person will be critical in ensuring customers get live quickly, understand the product, and see value early through clear implementation processes, strong communication, and reliable execution. You’ll help build and execute the implementation motion at Loop. Reporting to the Director of Customer Success, you will be part of Loop AI’s foundational CS team. You will own the end-to-end implementation experience for new customers and play a key role in shaping how we deliver consistent, high-quality onboarding as we scale. You will help ensure customers are set up correctly, understand how to use the product, and are handed off smoothly to Customer Success for long-term success.