Senior Site Reliability Engineer (SRE)

About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. POSITION SUMMARY We are passionate about delivering the best product experience for our community members. We work closely with all teams and share responsibility for delivering production-ready features to our community rapidly. We build or contribute to infrastructure, reliability tooling, and practices that help teams ship quickly and safely. We think a lot about things like good alert hygiene, friendly runbooks, clear SLOs, and how to make deployments feel boring in the best possible way. As a Senior SRE, you'll be a technical leader in designing, monitoring, and operating our production systems. Rather than tuning kernels all day, you focus on how services behave as a whole: reliability, performance, failure modes, and the experience of the engineers who build them. This position will be hybrid, based in our Bengaluru office, as part of our expanding site. EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site. Our salary ranges are determined by role, level, and location. WHAT YOU'LL DO Design systems with resilience, graceful degradation, and capacity in mind. Define and measure SLOs and SLIs that accurately reflect our customers' experience. Use Datadog (logging, metrics, APM) alongside CloudWatch to build signal-rich, noise-light observability. Configure alerting and routing to reach engineers via incident.io, where we run incident management and on-call, so that when a human is paged, it really matters. Continuously improve our incident lifecycle, from fast detection and solid triage, through clear communication, to blameless, actionable follow-ups. You will combine strong software fundamentals with reliability thinking so our systems are highly available, easy to debug, and a joy to work on. You know that the only good 2 a.m. alert is the one that never fires in the first place. WHAT WE'RE LOOKING FOR A master's or bachelor's degree in computer science or a related field, or related experience 4+ years of experience in an SRE or Software Engineering role. Successfully managed production environments at scale and understand that you need more than a for-loop to make it happen. A strong belief that observability is critically important to run highly available and performant services, not an optional nice-to-have. Experience using SLOs, SLIs, and KPIs to guide decisions, prioritize work, and explain tradeoffs, not just decorate dashboards or slide decks. You've read (or written) part or all of the SRE book and contextualized it for different engineering teams and cultures, rather than treating it as a one-size-fits-all checklist. Proficiency in leveraging AI productivity tools (e.g., Cursor, Claude Code) and prompt engineering to reduce operational toil, accelerate incident root cause analysis, and optimize infrastructure-as-code workflows Hands-on experience shepherding services from design to production, through incident learnings, and into a state where on-call actually gets quieter over time. Experience tackling site-wide outages, learned the lessons, and know how to turn those lessons into concrete ... (truncated, view full listing at source)