Security Engineer - Product Security

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. About the role: As a Security Engineer, Product Security, you will help Aircall build and ship secure products by working closely with engineering teams and product managers to identify risk early, reduce vulnerabilities, and improve security quality across the software development lifecycle. You’ll support secure-by-design practices and help ensure security is integrated into how teams design, build, test, and release software. In this role, you’ll be hands-on across threat modelling, vulnerability detection and remediation, and security testing. You will partner with engineers to make security practical and actionable — helping teams move quickly while raising the security bar. You'll also have a strong bias to leveraging AI to scale.