Head of Total Rewards & HR Operations

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. As the Head of Total Rewards HR Operations, you are the architect of our talent incentive ecosystem. You will own the global strategy for compensation, benefits, equity, payroll, mobility, and HR systems. At SeatGeek, our people are our ultimate strategic advantage; your mission is to ensure every "Geek" feels valued, motivated, and empowered to do their best work. You'll report directly to our Chief People Officer. What You’ll Do Architect the Strategy: Define and evolve a multi-year global rewards philosophy that balances market competitiveness with SeatGeek’s unique culture Partner with executives the Board: Act as a key advisor to the CEO, CFO, and CHRO. You will lead the preparation for Compensation Committee meetings and design innovative equity programs that align with long-term shareholder value Own financial Stewardship: Partner closely with Finance to build sophisticated models for merit cycles, promotions, and equity burn rates, ensuring we scale responsibly Elevate the Employee Experience: You’ll ensure our team doesn't just receive a paycheck, but truly understands the value of their equity, benefits, and perks Modernize HR Ops: Lead the charge in leveraging AI and automation to streamline HR Operations, making our internal processes as seamless as our fan-facing app Empower the Team: Manage and mentor a high-performing team of compensation, benefits, and ops professionals, fostering a culture of excellence and data-driven empathy Who You Are A Strategic Heavyweight: You have 14+ years of experience in Total Rewards or Management Consulting, with at least 5 years leading teams in a high-growth tech environment An Equity Strategist Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board Data-Obsessed: You’re a Sheets guru who sees the story behind the numbers. You use data visualization to make complex financial concepts digestible for non-technical stakeholders An Equity Strategist Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board An Agile Leader: You thrive in fast-paced environments. You can pivot from a board-level presentation to a granular payroll audit without losing your cool A Clear Communicator: You’re willing to challenge the status quo and drive change, but do so thoughtfully and constructively. You turn HR-speak into human-centric communication Perks Equity stake Discretionary annual bonus Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Eligible for the SG discretionary annual bonus based on individual and company performance Up to 16 weeks of fully-paid family leave 401(k) matching Student loan matching program Health, vision, dental, and life insurance Up to $25k towards family building, reproductive health services and Gender-affirming care $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $290,000 - $335,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factor ... (truncated, view full listing at source)