Sales Operations Specialist

Reports to: Manager, Sales Support Location: Remote US Compensation Range: $80,000 to $90,000 base plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do: We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting the Reseller/VAR sales organization—including SDRs, AEs, Channel Managers CAMs, and SEs—by helping remove obstacles, providing operational guidance, and enabling teams to operate efficiently. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll help optimize workflows, improve efficiency, resolve escalated issues, and maintain smooth communication across departments. You will serve as a linchpin to ensure the sales organization runs effectively and can deliver results. Responsibilities: Sales Operations Support: Serve as a frontline resource for the sales organization, primarily the Channel Team addressing questions, resolving issues, and helping unblock challenges Support SDRs, AEs, CAMs, and SEs in achieving goals through operational guidance and cross-functional collaboration Own reseller/VAR account setup and maintenance in Salesforce (create VAR accounts, map reseller sub-accounts, validate data). Review and approve reseller quotes against Purchase Orders and ensure account/quote dates and billing entities are correct before pushing to billing systems. Partner with RevOps leadership to identify operational bottlenecks and implement solutions Serve as the day-to-day operational contact for SalesOps requests (e.g., create VAR accounts on request channels) and respond to requests and ticketed issues in a timely manner. Process Optimization Documentation: Document, maintain, and optimize sales operations workflows to ensure clarity, efficiency, and consistency Track and report partner transaction metrics, SLA adherence, and process exceptions; propose and implement process improvements. Identify opportunities for process improvements to help the sales team operate more effectively Assist with the implementation of tools and automation to streamline workflows and reduce manual effort Cross-Functional Collaboration: Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations Support training initiatives for the sales organization on tools, processes, and best practices Ensure accurate data and operational processes are maintained across the sales organization Assist with sales technology implementations and enhancements What You Bring To The Team: Experience: 2+ years in Sales Operations, RevOps, or a related commercial operations role supporting partner/reseller channels. Strong written and verbal communicator; comfortable partnering across Sales, Finance, and Engineering. Experience with Salesforce Skills: High attention to detail and proven ability to validate transactional documents (POs, quotes) and reconcile discrepancies. Maintain sales data integrity, reporting, and performance metrics Proficiency with Microsoft Ex ... (truncated, view full listing at source)