Senior DevOps Engineer

Senior DevOps Engineer WHO WE ARE: Founded in 2013, Ignition is the recurring revenue and billing automation platform for firms and agencies to transform their sales, billing and payment processes. Ignition automates proposals, invoicing, payments and workflows in a single platform, empowering 8,500+ businesses to sell, bill and get paid for their services with ease. To date, Ignition customers have managed relationships with over 2.4 million clients and earned $13b in revenue via the platform. Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK. COMPANY VALUES: - We are better everyday - We work without ego - We are smarter together - We hero our customer SENIOR DEVOPS ENGINEER WHERE AND HOW WE WORK: We are open to candidates based in Sydney, Melbourne, or Brisbane with full Australian work rights. We operate in a hybrid model, giving you flexibility to work from home, a shared workspace, or a combination of both. This role includes participation in a rotating on-call schedule. Candidates must have prior experience supporting production systems while on call. We actively invest in improving monitoring, automation, and operational processes to reduce alert fatigue and continuously improve the on-call experience. ABOUT THE ROLE: As a Senior DevOps Engineer at Ignition, you will play a crucial role in maintaining and enhancing our infrastructure to support a highly reliable and scalable environment. You will work with cutting-edge technologies to ensure our systems remain robust, secure, and efficient, enabling continuous deployment and high uptime for our services. This role requires a deep understanding of cloud infrastructure, automation, and the ability to build and optimise tools for developer productivity. You will be tuning key components like Redis and Postgres, managing Kubernetes and Terraform deployments, and ensuring our AWS-based infrastructure is secure and compliant. WHAT YOUR DAY TO DAY WILL LOOK LIKE: - Manage and optimise our Kubernetes-based infrastructure, ensuring efficient and scalable deployment of services. - Utilise Terraform to automate and manage our AWS infrastructure, including EC2, RDS, S3, and Route 53. - Tune Redis and Postgres databases to ensure optimal performance, reliability, and scalability. - Implement and manage edge caching strategies to enhance the performance of our services. - Ensure the security and compliance of our infrastructure, working closely with the security team to address potential vulnerabilities and maintain best practices. - Build and maintain custom tooling to enhance developer productivity and streamline operations. - Monitor and maintain a very high uptime (three nines), proactively addressing potential issues before they impact users. - Develop and maintain Business Continuity Plans (BCP) and ensure failover systems are in place and tested regularly. - Support continuous deployment processes using Buildkite, ensuring smooth and reliable delivery of updates. - Collaborate with backend engineers to understand and support our stack, contributing to the overall architecture and infrastructure strategy. HOW WE DO IT: We build and operate a modular monolith Ruby on Rails application with a GraphQL API and a React/Apollo frontend. Our infrastructure runs on AWS and is managed using Kubernetes and Terraform. We deploy to production frequently, often multiple times per day, using Buildkite. Reliability is a core focus, and we actively invest in automation, observability, and process improvements to maintain high uptime while keeping on-call sustainable. WHAT YOU NEED TO SUCCEED: List required experience and skills in order from most important to least, qualifications with must-have and nice-to-have - 5-10 years of relevant professional experience in DevOps or cloud infrastructure roles. - Extensive experience with Kubernetes, Terraform, and AWS services (EC2, RDS, S3, Route 53, etc.). - Strong expert ... (truncated, view full listing at source)