Site Reliability Engineer

<div class="content-intro"><h3><strong>About Us at GoCardless</strong></h3> <p>GoCardless is a <strong>global bank payment</strong> company. Over <strong>100,000 businesses</strong>, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. </p> <p>GoCardless processes <strong>US$130bn+</strong> of payments annually, across <strong>30+ countries</strong>; helping customers collect and send both <strong>recurring</strong> and <strong>one-off payments</strong>, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over <strong>2,500 banks</strong>, we help our customers make faster, more informed decisions.</p> <p>We are headquartered in the<strong> UK</strong> with offices in <strong>London</strong> and <strong>Leeds</strong>, and additional locations in <strong>Australia, France, Ireland, Latvia, Portugal</strong> and the <strong>United States.</strong></p> <p>At GoCardless, we're all about <strong>supporting you</strong>! We’re committed to making our hiring process <strong>inclusive</strong> and <strong>accessible</strong>. If you need extra support or adjustments, reach out to your <strong>Talent Partner</strong> — we’re here to help! </p> <p>And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, <strong>we encourage you to apply!</strong></p></div><h3>Platform Engineering at GoCardless</h3> <p>The Platform Engineering team is a unified, globally distributed team. We are currently located in London and Riga, and we are now expanding to our new hub in Lisbon. We work with all other engineering teams to empower them to build, release, run and scale their products.</p> <p>We operate with a strong focus on both strategic project delivery and operational excellence. Our work is a balance of:</p> <ul> <li>Project Delivery: Building new platform components, from initial design to deployment.</li> <li>Operational Support: Ensuring the health and stability of our systems through on-call rotations and incident management.</li> <li>Business as Usual (BAU): Continuous maintenance, improvements, and support for audits and compliance.</li> </ul> <p>Our stack includes: Golang, Python, Ruby, Terraform, Atlantis, AWS, GCP, Kubernetes, GKE, Github, GitHub Actions, ArgoCD, Grafana, Prometheus and Elastic.</p> <h3><strong>The role</strong></h3> <p>Foundations group is searching for an engineer with a strong interest in infrastructure management and the site reliability engineering problem space. You will be a member of a distributed team working with all other engineering teams - from product to data - to help build and scale the global platform our payments and open banking products sit on.</p> <p>If you enjoy hard challenges, value learning and want to create an impact, then this is a place for you.</p> <h3><strong>What excites you </strong></h3> <p>We use a wide range of technologies, and will never expect you to have experience with all of them. We do hope that you are enthusiastic about the infrastructure space and the impact your work can have on others. To enjoy this work you’ll be excited by:</p> <ul> <li>Building and maintaining automation of new and existing infrastructure;</li> <li>Appreciate and believe in building easy-to-understand and maintain tools to solve problems;</li> <li>Automating operational tasks to eliminate toil using your software development skills and experience;</li> <li>Ensuring that systems are safe and secure against cybersecurity threats;</li> <li>Working closely with software engineers and data scientists;</li> <li>Being involved in the technical design of architecture and making technical decisions;</li> <li>Cloud-first engineering;</li> <li>Ongoing opportunities to further develop your skills;</li> <li>Care about working with people who share the same values as you and who will con ... (truncated, view full listing at source)