Senior Account Manager (Publisher)
PermutiveCustomer SuccessPosted 21 February 2026
Job Description
About UsPermutive is the data collaboration platform that powers the advertising ecosystem.We exist to build an advertising ecosystem that respects and adapts to consumers’ choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike.Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy.Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple.We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks.At Permutive, You'll Help Our Customers:Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes.Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies.Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes.Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company.About the RolePermutive has built an advertiser business that works with some of the most innovative advertisers in the world. Our platform connects brands directly with premium publishers. Using the Permutive infrastructure for data collaboration, we enable audience activation that respects consumer privacy and is non-reliant on an identifier to drive performance.As a Senior Account Manager (Publisher) you’ll be responsible for building pricing power and driving consistent revenue growth across Permutive’s publisher portfolio. This role focuses on maximizing account value through strategic renewals, cross-selling, and expansion—ensuring Permutive achieves best-in-class Net Dollar Retention (NDR) and Gross Revenue Retention (GRR).This is a highly strategic, commercially minded role that requires both analytical rigor and relationship excellence. You’ll partner with Customer Success, Sales, and Revenue Operations to define renewal processes, establish pricing frameworks, and embed value-driven narratives that reinforce Permutive’s market leadership with our publisher partners.About the TeamYou'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. We're a forward-thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams.What You’ll Be DoingAs a Senior Account Manager within our Customer Success Team, you’ll play a pivotal role in maximizing revenue and developing strategic commercial partnerships with our key publisher clients. You will act as a trusted commercial advisor, proactively identifying and closing opportunities for platform expansion, negotiating renewals, and driving sustained growth by ensuring clients adopt our technology's full value. You must confidently communicate commercial value at every level, from daily contacts to CXO decision-makers, while consistently delivering predictable revenue and ongoing acc ... (truncated, view full listing at source)
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