Account Development Rep II

UserGems
RemotePosted 21 February 2026

Tech Stack

Job Description

<div class="content-intro"><p>UserGems is an AI platform that helps sales and marketing teams double their pipeline impact with the same team. Our AI agent (Gem-E) captures buying signals and your CRM data to identify who to target, when, and why, drafting highly personalized and impactful outreach that results in higher conversion.</p> <p>UserGems has generated $4 Billion in pipeline and over $950 Million in revenue for hundreds of start-ups and public companies. Companies like Mimecast, UserTesting, SAP LeanIX see more than 15X ROI in closed won revenue from UserGems.</p> <p> </p></div><p><strong>Overview</strong></p> <p><span style="font-weight: 400;">The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. The ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth. </span></p> <h5><strong>As an ADR</strong></h5> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll always multi-thread accounts to drive internal conversations before the demo call</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll measure, optimize and templatize prospecting sequences to improve positive response rates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll become a product expert because we actually use UserGems for prospecting</span></li> </ul> <h5><strong>How you'll ramp</strong></h5> <p><span style="font-weight: 400;">...within your first week...</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll get familiar with our product, sales process and tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll listen to Gong calls with prospects and customers to understand use cases and objections</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll meet everyone on the team through 1:1s</span></li> </ul> <p><span style="font-weight: 400;">...day 30...</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll be fully ramped and familiar with our product, competition, common QA’s</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll be familiar with our monthly account-based campaigns and processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll be booking meetings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will be able to clearly articulate and demonstrate our value proposition, and influence prospects</span></li> </ul> <p><span style="font-weight: 400;">...day 60...</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll effectively and efficiently handle a large list of monthly target accounts</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You'll start shadowing on some sales calls to learn what our prospects are trying to achieve</span></li> </ul> <p><span style="font-weig ... (truncated, view full listing at source)