ECM Program Manager | Bakersfield

<div class="content-intro"><p>Akido builds AI-powered doctors<strong>.</strong> Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.</p> <p>Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving <a href="https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care">unhoused communities</a> in Los Angeles to <a href="https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1page=1">ride-share drivers</a> in New York.</p> <p>Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. <a href="https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence">Read more about Akido’s $60M Series B</a>. More info at <a href="http://Akidolabs.com">Akidolabs.com</a>.</p></div><p data-start="150" data-end="171"><strong data-start="150" data-end="169">The Opportunity</strong></p> <p data-start="173" data-end="456">At Akido Care, we are redefining healthcare for underserved communities by addressing the needs of populations with complex medical and social challenges. As an ECM Program Manager, you’ll be at the forefront of this mission, leading teams to provide compassionate, impactful care.</p> <p data-start="458" data-end="478"><strong data-start="458" data-end="476">What you’ll do</strong></p> <p><span data-contrast="auto">As an ECM Program Manager, you will: </span> </p> <ul> <li data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ensure case managers meet their required caseload, optimizing care delivery and patient outcomes.</span> </li> <li data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Build an engaged and resilient team by supporting case managers with burnout prevention and self-care strategies.</span> </li> <li data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Oversee patient care plans to guarantee they are implemented effectively and meet quality standards.</span> </li> <li data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Fully train and onboard new case managers within designated timeframe and ensure they manage a full caseload within designated timeframe.</span> </li> <li data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Maintain a small personal caseload while prioritizing team supervision.</span> </li> <li data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Collaborate with the Director to meet audit requirements and track team compliance metrics. </span></li> </ul> <p><strong><span style="font-size: 10pt;"><span data-contrast="auto">Team Management and Supervision </span> </span></strong></p> <ul> <li data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Establish a team culture of respect, empathy, and teamwork.</span> </li> <li data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Approve timecards, time-off requests, and expense reports for direct reports.</span> </li> <li data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Conduct regular 1:1s to provide feedback, coaching, and support.</span> </li> <li data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Assign new patients to case managers, ensuring balanced and achievable panel sizes.</span> </li> <li data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Lead recruitment efforts, including resume screening, interviews, and onboarding processes.</span> </li> <li data-aria- ... (truncated, view full listing at source)