Senior Software Engineer

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Senior Software Engineer JOB SUMMARY We are looking for a skilled and motivated Senior Software Engineer who is a natural problem solver and genuinely enjoys helping others succeed. In this role, you will design, build, and maintain high-quality, deployment-related software solutions while collaborating closely with cross-functional partners. You will also assist other teams/groups with issues while advising best deployment practices. The ideal candidate is detail-oriented and thoughtful in approach, enjoys assisting others, and takes pride in delivering reliable, well-crafted solutions. What You’ll Do Analyze problems and design efficient, scalable software solutions to address the problems Using AI, develop, test, and maintain high-quality code with a strong focus on accuracy and reliability Collaborate with product managers, architects and other engineers to understand requirements and deliver solutions Collaborate with groups outside RD to understand problematic areas and work with the Deployment team to reduce the pain points and make deployment of our software easier and more robust Provide technical support and guidance to teammates and groups outside of RD, helping others understand and use the software effectively Troubleshoot issues, identify root causes, and implement long-term fixes Write clear documentation to support ongoing development and knowledge sharing Help with the releasing of bug fixes and feature updates by reviewing the content and working with the requesting developer and product manager to get any issues resolved What We’re Looking For Strong problem-solving skills with the ability to break down complex challenges into manageable parts A genuine desire to help others, whether through collaboration, mentorship, or support High attention to detail, with a focus on correctness, consistency, and quality Experience developing software with Microsoft .NET Ability to communicate technical concepts clearly to both technical and non‑technical audiences Comfort working independently while also thriving in a collaborative team environment Nice to Have Experience working with Jenkins, pipeline, CI/CD Experience working on customer-facing or internal support tools Familiarity with debugging, monitoring, and improving production systems Interest in improving operational efficiency ESSENTIAL DUTIES AND RESPONSIBILITIES Work closely with other development and QA resources. Be a highly visible, vocal advocate for quality—participate in cross-team discussions and escalate risks/blockers immediately REQUIRED SKILLS AND EXPERIENCE 6+ years of software engineering experience Strong programming skills in one or more languages Experience with relational databases and SQL Excellent debugging and root-cause analysis skills across code, data, and infrastructure Strong communication skills Self-directed, comfortable with ambiguity, and biased toward action DESIRED SKILLS AND EXPERIENCE Containerization and environments (Docker; Kubernetes a plus) Experience coding with AI (e.g., Claude/OpenAI APIs) Agile software development experience (Scrum / XP) EDUCATION Bachelor’s degree in computer science or a related field (or equivalent practical experience) WHAT WE’RE LIKE NiCE values diversity, curiosity, and collaboration. Employees from all experience levels and backgrounds are intermingled and encouraged to learn about each other’s projects. Our offices foster teamwork as well as self-motivation, with a healthy dose of fun thrown in. WHERE YOU’LL BE NiCE seeks candidates authorized to work in the United States. This role is based in Atlanta and follows a hybrid schedule, with two days in the offic ... (truncated, view full listing at source)