Site Reliability Engineer

<div class="content-intro"><p>At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.</p> <p>In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.</p> <p>Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.</p> <p>Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our <strong><a href="https://www.podium.com/operating-principles">operating principles</a></strong> guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.</p></div><div class="p-rich_text_section"><strong data-stringify-type="bold">Site Reliability Engineer<br></strong><br>At Podium, our Site Reliability Engineers (SREs) operate at the intersection of software and systems engineering. The SRE team ensures our products are stable, scalable, sustainable, and seamless. We partner closely with product engineering teams to address their operational needs while continuously improving the reliability and performance of Podium’s platform. We’re looking for a SRE who can make an impact from day one!<br><br><strong data-stringify-type="bold">What you will be doing:</strong></div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Work with technologies including Kubernetes, Helm, Docker, AWS, Terraform, Datadog, Honeycomb, Prometheus, Ansible, StrongDM, Python, Go, Ruby, GitLab/GitHub, and CI/CD pipelines.</li> <li data-stringify-indent="0" data-stringify-border="0">Collaborate across Podium’s engineering community to identify areas for improvement, enhance reliability, and create a safer, more efficient system.</li> <li data-stringify-indent="0" data-stringify-border="0">Participate in an on-call rotation, triaging and resolving production and development issues.</li> <li data-stringify-indent="0" data-stringify-border="0">Partner with cross-functional teams to minimize downtime and ensure platform resilience.</li> <li data-stringify-indent="0" data-stringify-border="0">Mentor junior engineers, fostering growth and technical excellence.</li> </ul> <div class="p-rich_text_section"><strong data-stringify-type="bold">What you should have:</strong></div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Bachelor’s degree in a technical field or equivalent experience.</li> <li data-stringify-indent="0" data-stringify-border="0">4+ years experience supporting production systems in a software or systems engineering role.</li> <li data-stringify-indent="0" data-stringify-border="0">3+ years deploying, operating, and debugging server software on Linux.</li> <li data-stringify-indent="0" data-stringify-border="0">Strong curiosity and a desire to learn continuously.</li> <li data-stringify-indent="0" data-stringify-border="0">Willingness to participate in on-call rotations.</li> </ul> <div class="p-rich_text_section"><strong>What we hope you have:</strong></div> <ul class="p-rich_text_list p-rich_t ... (truncated, view full listing at source)