Delivery Manager

<p><strong>You'll report to:</strong> Niraj Dave, Head of Delivery – North America</p> <p><strong>Team: </strong>Delivery</p> <p><strong>Location: </strong>Remote – This position is open to candidates based in New Jersey, New York, Massachusetts, Connecticut, Pennsylvania, Virginia, South Carolina, Florida, and Illinois.</p> <p><strong>Travel: </strong>As this role is customer-facing, there will be travel to customer sites and in-person meetings with colleagues</p> <p><strong>Salary Range:</strong> $140,000 - $150,000 per annum</p> <p><strong>Role Type: </strong>Full-Time, Permanent </p> <p><strong>Start date:</strong> As soon as possible </p> <p><strong>Visa / Sponsorship Available:</strong> Not Available </p> <p> </p> <p><strong>The Delivery Manager Role </strong> </p> <p>As we continue our mission to be the market-leading underwriting software platform for agile insurers, we’re excited to expand our US team with the addition of a Delivery Manager.</p> <p>In this role, you’ll be responsible for managing the successful delivery of our SaaS underwriting workbench to customers across North America. From project kick-off through to go-live and handover, you’ll coordinate cross-functional teams, track milestones, and ensure projects are delivered on time, on budget, and to a high standard.</p> <p>You’ll work closely with our clients and internal stakeholders - including product, engineering, and customer success - to ensure alignment, manage expectations, and keep delivery on track. This role is ideal for someone who thrives in fast-paced, dynamic environments and enjoys solving complex delivery challenges.</p> <p>If you're an experienced Delivery Manager or Project Manager with a background in SaaS, consulting, or enterprise software delivery - and you're excited about making an impact in a growing insurtech business - we’d love to hear from you.</p> <p> </p> <p><strong>About Send </strong></p> <p><strong>We are the leading insurance platform, trusted by world-class insurers to help them navigate complex risks.</strong></p> <p>Our platform helps commercial insurers, MGAs and reinsurers modernise underwriting, cut friction, and grow profitably in complex markets.</p> <p>We are the only platform purpose-built for multi-operating models. Our platform combines deep industry expertise with the ability to support a range of strategies and operating models.</p> <p><strong>Our Story:</strong></p> <p>We started Send because insurers had been let down for too long by rigid, legacy technology. The industry was ready to work differently – and so were we.</p> <p>In 2017, our three founders set out with a clear vision: to transform commercial underwriting by combining advanced technology with deep industry expertise.</p> <p>By 2019, we delivered our first commercial and specialty underwriting platform for Aviva GCS, streamlining operations, increasing efficiency, and giving teams the visibility they needed to make faster, better decisions.</p> <p>Over the next six years, we rolled out multiple underwriting platform solutions across the UK and US, proving that modern underwriting technology could be powerful, flexible, and rapidly delivered.</p> <p>In 2022, we won three industry awards and secured a $10m Series A to accelerate our growth. By 2024, Send was recognised as a “Leader” by IDC, Celent, and Datos – a testament to our momentum and our customers’ success.</p> <p>In 2025, we doubled in size and deepened our expertise in both the London Market and North America – becoming the only underwriting platform purpose-built to support multiple operating models.</p> <p>But we're not finished. Insurers want orchestration, not siloed systems. That’s why we continue to invest in our platform and orchestration engine – helping our customers win better business, faster.</p> <p><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong>The Send Team</strong> </p> <p>Over the past two years, Send has experienced significant gro ... (truncated, view full listing at source)