Financial Services Admin

The Financial Services Admin position involves reviewing, analyzing, and managing various types of garnishments while communicating with government agencies, branch staff, and associates. Responsibilities: • Administer garnishments: enter information into payroll system, complete response forms, upload documentation • Coordinate garnishment refunds to associates • Manage and respond to inquiries from associates, branches, government agencies • Monitor Replication & Positive Pay to verify replication across all offices throughout the day • Clear direct deposit checks in the morning and throughout the day as offices replicate • Process direct deposit bank notifications • Process garnishment terminations • Reconcile garnishment reports bi-monthly and submit to Accounts Payable for payment • Check PNC and Wells Fargo Fraud Manager for Positive Pay exceptions, make decisions, and complete Positive Pay log • Handle requests for returned and replacement checks • Update e-IWO State territory agencies regarding issues or incorrect orders • Perform other duties as needed Skills and Qualifications: • Good organizational skills (essential) • Exceptional attention to detail (essential) • Ability to multitask and use initiative • Strong team player and problem solver • Effective communicator both orally and in writing • Associate’s Degree or minimum two years equivalent training or work experience • Proficient computer and data entry skills • Customer service skills • Proficient in Microsoft Excel • Ability to reason logically, consider diverse perspectives, make sound decisions, and interact effectively with others • Ability to occasionally lift, move, or carry up to 10 pounds • Comfortable working in an office environment with prolonged sitting or standing • Ability to navigate various departments and locations across the company • Proficient with technology including data entry • Willingness and ability to travel domestically up to 10% of the time #Solvo #LI-PROMOTED