Recruitment Team Leader

<p><strong>Why Zero Hiring</strong></p> <p>Zero Hiring is an AI-native, tech-led Recruitment Process Outsourcing (RPO) company redefining how organizations scale through talent. We combine technology, data, and experienced recruiters to deliver recruitment that is faster, smarter, and more scalable.</p> <p>We partner with ambitious global clients to build high-performing teams through consistent delivery, strong governance, and trusted relationships. Our environment is fast-paced, client-focused, and continuously evolving. Team members are empowered to take ownership, improve processes, and contribute meaningfully to client success.</p> <p><strong>Position Summary</strong></p> <p>The Recruitment Team Leader is a client-facing delivery leadership role within Zero Hiring’s RPO operations. The role is primarily focused on oversight and performance management of a recruitment team delivering against defined service level agreements.</p> <p>This position ensures consistent, high-quality recruitment delivery across assigned client accounts while maintaining strong operational discipline, accurate system usage, and clear client communication. While not a hands-on sourcing role, the Team Leader must bring a strong understanding of sourcing and screening best practices to effectively coach recruiters, audit quality, and guide delivery decisions.</p> <p>The salary for this role is $22,000, and open to applications across the Philippines as it is a remote role. </p> <p><strong>Key Responsibilities</strong></p> <p><strong>Client Delivery and Account Oversight</strong> <br>• Serve as the day-to-day operational point of contact for assigned clients, ensuring clarity, reliability, and consistent communication.<br>• Manage delivery against agreed service level agreements, hiring targets, and timelines.<br>• Provide regular updates, insights, and performance reporting to clients.<br>• Escalate risks, blockers, or changes in hiring demand with clear recommendations.</p> <p><strong>Recruitment Operations Oversight</strong> <br>• Oversee end-to-end recruitment delivery across multiple roles and pipelines.<br>• Ensure job postings are created and published accurately across approved sourcing channels.<br>• Maintain oversight of candidate pipelines to ensure quality, momentum, and alignment with client expectations.<br>• Review screening quality, candidate shortlists, and hiring outcomes to ensure consistent standards.</p> <p><strong>Team Leadership and Performance Management</strong> <br>• Lead, coach, and support a team of recruiters delivering recruitment services within an RPO model.<br>• Allocate workloads effectively to balance capacity, performance, and quality.<br>• Conduct regular performance reviews, feedback sessions, and quality audits.<br>• Support onboarding and ongoing development of recruiters to maintain delivery excellence.</p> <p><strong>Systems, Reporting, and Governance</strong> <br>• Own and maintain applicant tracking system usage for assigned accounts, ensuring data accuracy and process compliance.<br>• Conduct regular audits of ATS data, recruiter activity, and reporting outputs.<br>• Review recruitment metrics and dashboards to identify trends, risks, and improvement opportunities.<br>• Ensure compliance with data privacy requirements, client-specific processes, and internal governance standards.</p> <p><strong>Continuous Improvement</strong> <br>• Identify operational inefficiencies and contribute to process improvements across RPO delivery.<br>• Support the adoption of new tools, workflows, and best practices.<br>• Promote a culture of accountability, consistency, and continuous improvement.</p> <p><strong>Required Skills and Experience</strong> <br>• Proven experience in recruitment delivery within an RPO or agency environment.<br>• Previous experience leading, supervising, or mentoring recruiters.<br>• Strong understanding of sourcing strategies and candidate screening best practices.<br>• Hands-on experience working w ... (truncated, view full listing at source)