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🍪 Privacy Notice This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. dismiss Customer Solution Consultant (m/f/d) - DACH Berlin 🇩🇪Customer Success – Account Management /Permanent - Full-Time /Hybrid APPLY FOR THIS JOB About Agicap Created in Lyon in 2016 by three French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 8000 customers, 650 employees and fast revenue growth (7x between 2021 and 2024). Agicap is part of the French Tech 120, rewarding the most promising startups in France. Agicap allows Finance teams of Mid-Market companies to efficiently manage and forecast their cash, pay their suppliers and get paid. By combining a Treasury Management System, and Accounts Payable and Accounts Receivable solutions into a single platform, Agicap aims at becoming the next leading Treasury Management platform for mid-market companies. We have raised €145M since our creation, with prestigious VC funds including AVP, Greenoaks, Partech and BlackFin, with a last round in November 2024. These additional resources further fuel our product innovation, allowing us to grow significantly and accelerate our international expansion across the world. We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure! Home page Customer Stories Our Values About the Account Management team: Our Account Management Teams play a key role in Agicap’s growth and retention strategies. As an Account Manager with an activation focus you support the Finance teams and C-Suite of our customers in reaching their business objectives with Agicap. This is a pivotal part of our Customer Success function alongside Implementation and Customer Success Tech. What you will do: Manage a portfolio of 100+ customers to drive product adoption and identify upsell opportunities Dive deep into Treasury and Corporate finance workflows to continuously improve our customers’ tool set-up Become a product expert and use this to maximise the value and ROI that customers get out of our product as well as to act as an enabler for internal knowledge transfer Develop a strong understanding of customer needs and act as an advocate for our customers into the organisation Work closely with our Commercial Account Managers to identify growth opportunities within your portfolio Cooperate closely with adjacent teams to ensure our customers reach their desired business objectives What you need to succeed: 3-4 years of professional experience, either in Finance/Treasury roles or in customer-facing roles, preferably in a B2B SaaS environment/ideally in FinTech Treasury/Corporate Finance knowledge either through educational or work experience Native German and fluent English A proactive nature and a continuous drive for improvement  The ability to excel in a dynamic growth environment, quickly adapt to challenges and keep a positive attitude Excellent listening skills, customer-centric mentality and empathy towards users and customers Ability to work with diverse teams (Sales, CS, Tech, Product, etc.) Our benefits: - Competitive Compensation: Attractive package including both fixed and variable components. - Prime Office Location: Work from a large, modern office at Moritzplatz (Berlin) featuring a large terrace, snacks, and drinks. - Professional Development: Access a “Mini-MBA” with a focus on Finance & Treasury via the Agicap Academy. - Global Collaboration: Join a diverse international team with regular events in Berlin and occasional trips to our headquarters in France. - Meal & Grocery Allowance: Receive up to €108/month tax-free for lunch or groceries, easily managed via the Hrmony app. - Tenure Rewards: Enjoy a €30 monthly shopping voucher after one year and up to two additional vacation days ba ... (truncated, view full listing at source)