Senior Partner Success Manager

About Workato Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers About the Role We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director Global Head of Partner Success. This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective existing customers as needed. This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. Language, Travel Language: Fluency in English required Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc) Travel: Estimated at 25%, but may vary higher/lower as needed Responsibilities Primary responsibilities (~70% of your time) Own a portfolio of Workato partners and drive them to achieve two primary goals: Scale mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs) Deliver consistently high-quality outcomes for our joint customers To achieve these two goals, some of the primary day-to-day activities may include: Build strong relationships with key leaders within your Partner organizations Act as a strategic advisor to your partners: Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions Conduct partner QBRs health reviews Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc): Help partners win key deals: Work with ... (truncated, view full listing at source)