Senior Software Engineer (Queueing and DB Ops)

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work . With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: You’ll work as a member of Team Q. Team Q manages Iterable technologies and libraries powering the myriad of queueing problems across Iterable. At peak parts of the day these queues reach nearly 1 million publishes a second! Team Q is building towards continuously enriching self-service platforms that allow every Iterable team to plug into this high scale torrent of messages - seamlessly. As a Senior Software Engineer on Team Q at Iterable, you'll have the opportunity to direct how we support massive real-time traffic ensuring fairness and predictability for our customers. Your work will include designing and implementing our next-generation queueing library, including how we dynamically prioritize incoming traffic and schedule+predict long-running workloads. You’ll work closely across teams in Iterable to understand our rich set of queueing use cases to help form the solutions on the team roadmap. We believe in a strong, friendly engineering culture and value personal and professional growth. You'll get to work on what you like and one of our explicit goals as a team is to build a uniquely fun and growth-oriented culture. Our team of hackers and thinkers is small, lean, and empathetic. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. How you will make a difference: Design and build libraries to accelerate the building of Customer Products Build products to gracefully handle widely varying traffic patterns in queues Collaborate with a small and nimble engineering team Identify and resolve performance bottlenecks We are looking for people who: Experience designing, developing, and operating asynchronous systems Experience with queueing technology (RMQ, SQS, Kafka, etc) Proficiency in at least one modern programming language (we use Scala) A passion for developer experience Passion for learning and a team player Bonus Points Experience managing operations in datastores used in services Experience with Scala ZIO and reactive domain modeling Contributor to a queueing technology Perks Benefits: Competitive salaries, meaningful equity, 401(k) plan Medical, dental, vision, life insurance Balance Days (additional paid holidays) Fertility Adoption Assistance Paid Sabbatical Flexible PTO Month ... (truncated, view full listing at source)