Director, Training & Enablement

Director, Training & Enablement Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. Dandy's manufacturing and digital design operations are scaling fast. We are moving to a highly automated production environment where the difference between a great outcome and a defect is often a matter of how well an operator was trained, how quickly a new hire reaches full proficiency, and whether the people closest to the work have the knowledge and confidence to hold the standard. That's what this role is about. We're hiring a Director of Training & Enablement to own the end-to-end training function across our Manufacturing and Dandy Design Center (DDC) operations globally. The opportunity is significant: build the structure, rigor, and consistency that turns training and enablement into a true operational advantage. You'll report directly to the VP of Operations and lead a team of Training Managers, Leads, Instructional Designers, and Specialists. You won't be far from the work — this role requires you to understand how production actually runs, where the gaps between training and reality live, and how to close them in ways that show up in quality metrics and output. If your instinct is to walk the floor before you redesign the curriculum, this role was built for you. WHAT YOU'LL DO Build and Own the Training Function - Define the vision, strategy, and standards for training across Manufacturing and DDC, delivering a cohesive, high-performance department with a clear mandate - Develop and execute a training roadmap on a 6–12 month horizon, balancing near-term skill gaps with long-term workforce development - Develop and implement strategies to deliver consistent outcomes scaled across the network - Serve as the primary voice of Training in operations-wide initiatives, ensuring workforce readiness is never an afterthought in decisions about new equipment, process rollouts, or headcount growth Drive Hire-to-Production Excellence - Own the full employee experience from Day 1 through independent production. Onboarding, orientation, training, certification, and ongoing development - Establish clear speed-to-proficiency benchmarks for each role and build training programs that reliably hit them - Identify and eliminate the gaps between what training teaches and what the floor actually requires Lead and Develop Your Team - Lead a geographically distributed team of Training Managers, Leads, and Specialists across our US, Egypt, South Africa, and Costa Rica facilities - Build career pathways for trainers and subject matter experts; make training a function people want to grow within - Hold a high bar for training design, delivery, and consistency across sites — and coach your team to meet it Operate Through Data - Build KPIs and reporting infrastructure that make training effectiveness visible: speed-to-proficiency, error rates, defect reduction, productivity ramp - Use data and feedback loops — from quality teams, floor leads, and direct observation — to continuously improve programs - Partner with Operations, Quality, and People teams to ensure training investments translate to measurable business outcomes Influence Cross-Functionally - Partner with Manufacturing and DDC leadership to align training with operational needs, new product/equipment rollouts, and continuous improvement goals - Build the relationships with Quality and People teams that make training a lever for organizational performance — not a siloed compliance function WHAT W ... (truncated, view full listing at source)