Inside Sales Representative

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us and Adobe Japan has been ranked 13th, for Great Place to Work. We’re proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more, please visit https://benefits.adobe.com/jp The Challenge: The CSAM Sales Specialists (Customer Success Account Management) / Inside Sales Representative support Adobe sales teams by advising on sales stages and pipeline. Digital Sellers needed for Adobe's SMB customers to upsell and cross-sell Cloud-based Solutions. What you’ll do Develop an understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions. Establish a value-based relationship with new & existing Adobe SMB customers. Drive Up-sell & Cross-sell by prioritizing accounts with the highest propensity to buy by clearly defining the ideal customer profile and contacting them via phones & emails. Improve Revenue by implementing Marketing Qualified Leads with a defined SLA. Examine customer contracts and purchase history in Adobe's systems and external sources to identify account growth potential. Collaborate with Solution Specialists to improve the footprint of growing Adobe Solution streams like Adobe Sign, Substance, Stock, Frame.io, etc. Engage, as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions. What you need to succeed Requires 3 years experience in sales, account management, and business development roles. Experience in product/sales enablement will be an added advantage. Proficient in Japanese language. English skill is preferred. Should have outstanding verbal, written communication & presentation skills. Ideal candidate: passionate about inside sales, believing it's the present and future. Must be comfortable engaging in conversations with customers and discussing Adobe solutions. Also, must be enthusiastic about making outbound sales calls to connect with multiple customers/accounts. Adobe for All Adobe aims to build an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs crafted to make everyone feel included, we're committed to encouraging a diverse and inclusive environment for all. Take the plunge and jump in Like what you have read and keen to jump in? Think you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we are so much better together. We'd love to see where we can help drive Creativity for All together. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, inc ... (truncated, view full listing at source)