Senior Backend Engineer - CRM (all genders)

Senior Backend Engineer - CRM (all genders) Your Learning Journey in This Role Our CRM Platform team provides services to other teams across the organization, helping them manage and maintain their data to use in the customer communications. We build and maintain data pipelines, ensure data quality, and develop APIs and integrations to support business needs. Working together with motivated colleagues, you will be collaborating and diving into different disciplines to broaden your knowledge in other fields of expertise as well as share your own. How You’ll Make an Impact - Develop and maintain services to ensure data quality and consistency. - Build and support integrations to enable data transfer and synchronization between Emarsys and other systems. - Troubleshoot and help resolve issues related to services and integrations. - Collaborate with other teams to understand their data requirements and help provide solutions. - Work with stakeholders to ensure that data is available and accessible. - Contribute to discussions on architecture and software design to improve performance and efficiency. Your Skills and Qualifications - 5+ years of experience in professional backend engineering for production systems (excluding internships or academic experience) using TypeScript or Ruby, ideally hosted on AWS. (Python and Go knowledge is a plus) - Experience owning backend services end-to-end in production (design, deployment, monitoring, and incident handling) - Analytical mindset and good problem-solving skills. - Proven experience developing and maintaining serverless architectures on AWS (Lambda, API Gateway, SQS/SNS, EventBridge), including performance tuning and cost‑optimization. - Proven experience building robust data pipelines and ETL/ELT workflows, ensuring data consistency and high availability across distributed systems, ideally with Databricks. - Understanding of Event-Driven Architecture. - Proven experience creating and maintaining integrations with third‑party APIs, ideally high‑volume CRM platforms (Emarsys, Braze, Salesforce Marketing Cloud, etc.). - Experience with NoSQL and SQL databases (such as DynamoDB, RDS, or PostgreSQL). - Strong understanding of API design principles and third-party API integrations - Ability to analyze system health and performance metrics (such as CloudWatch, PagerDuty, or Rollbar). Nice to have: - Experience with infrastructure-as-code and automation tools, ideally with Terraform. - Familiarity with Github and Github Actions. - Understanding of CRM providers (especially Emarsys). - Experience with Databricks. - Experience with CDP. You enjoy working in a tech team focusing on CRM tech, owning implementation of Emarsys platform as well as other tools and services in our CRM tech stack. You want to set and lead best practices for Emarsys integration, customer email deliverability, CRM data management, and support other teams in working with the ecosystem. Please note that our company’s operating language is English, so you will need to be able to work in English. Some perks of becoming a Babbelonian: - Enjoy 30 vacation days. Plus family and life situation counseling. - Set up the right schedule for you with flexible working hours and enjoy Jobbatical (up to 3 months working inside the EU and the UK), plus work from our fully equipped office with nap, faith and family rooms. - Learn and grow with the internal learning opportunities, and use a yearly learning & development budget for external training. Learn languages with Babbel for free with your full access to Babbel. - Take advantage of your mobility benefits options and a discounted Urban Sports Club membership. - Be part of our DE&I Community Networks (such as FLINTA in Tech, and Queer Collective), attend cultural and regular social events. Diversity at Babbel As part of our ongoing journey towards building a diverse, equitable and inclusive company, we welcome everyone to apply, especially those in ... (truncated, view full listing at source)