(Canada) Learning Designer - 6 Month Contract

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. Team Summary: The Learning Design & Technology team is a collaborative group dedicated to designing impactful, workflow‑based learning experiences that drive customer confidence, adoption, and value. The team partners closely with Product and customer‑facing teams to shape learning journeys that support customers from implementation through ongoing use. By combining strong learning design practices with scalable technology and data, the team ensures learning is intentional, measurable, and continuously improved. Job Summary: The Learning Designer leads end‑to‑end learning design for PointClickCare customers, partners, and internal product education across all customer segments, including Senior Care, Practice Groups, and Payer, Provider & Convener. This role partners directly with Product SMEs and customer-facing teams to diagnose adoption and enablement needs, define success metrics tied to customer outcomes and time-to-value, and recommend a prescriptive learning approach aligned to customer workflows. The Learning Designer designs and develops engaging, accessible learning experiences using modern visual design and AI-enabled tools, and owns the evaluation of artifacts by continuously measuring impact and iterating with Learning Technology Specialists and business partners to tell the story of learning value.