Lead Product Designer(KYX)

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: Tide is seeking an exceptional Senior Product Designer to join our KYX Access management Speedboat team. We build the foundational tools that empower our members to verify their identity and start their business journey seamlessly. In this role, you will lead the effort to rethink our ID Verification process, KYC and KYB, solving the most critical identity challenges for micro, small, and medium enterprises. You will focus on reducing friction and creating world-class verification experiences that help our members get set up and continue being verified at all times We’re looking for someone excited to join a high-growth scale-up and build a scalable, value-driven verification experience across our global markets. ABOUT THE ROLE: Own the design vision for a core business area within the Tide platform, ensuring a cohesive and frictionless customer experience that integrates seamlessly with our broader ecosystem. Collaborate cross-functionally with Product Managers, Engineers, UX Writers, and User Researchers to turn complex business problems into elegant design solutions. Drive the end-to-end design process , from initial discovery, journey mapping, and research to the execution of final high-fidelity designs. Cultivate a deep understanding of our members by leading research sessions, analyzing usage data, and framing the "what, why, and how" of the problems we solve. Champion a user-centric culture , advocating for member needs within Product and Engineering teams and demonstrating the strategic value of a Design Thinking approach. Evolve the Tide Design System , working within—and contributing to—our shared principles and component libraries to ensure brand consistency. WHAT WE ARE LOOKING FOR: We're seeking a curious and talented Lead Product Designer with a passion for exceptional customer experiences and the skills to bring them to life. The impact and scope of this role are huge, and you’ll be a key contributor to our continued success as we shape the future of our financial platform for Small Medium-sized Enterprises. Experience: Minimum 6 years of relevant experience in Product Design, ideally within a SaaS, Fintech, or high-growth scale-up environment. Leadership: A proven track record of leading design workstreams and mentoring or managing junior designers. Complexity: Experience designing for complex user flows, business tools, or financial services. Methodology: In-depth knowledge of User Experience and Product Design methodologies, with experience facilitating workshops and design sprints. Technical Skills: Expert-level proficiency in Figma and advanced prototyping tools. Agility: Comfortable working in an agile environment and navigating the ambiguity of a rapidly scaling business. Data-Informed: A data-driven appr ... (truncated, view full listing at source)