Special Projects Manager - Insurance

ABOUT TIDE At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting. Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly Over $300 million raised in funding Over 2,500 Tideans globally - we’re diversity champions! We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg. ABOUT THE TEAM: The Country Commercial Manager – Insurance will own the commercial success of Tide’s insurance business in India. This role works closely with senior leadership, product, growth, and external partners to build scalable insurance offerings, define the product roadmap, and drive product-led growth. You’ll operate at the intersection of insurance partnerships, product strategy, funnel optimization, and execution , with clear ownership of outcomes. This is a high-impact role requiring strong insurance domain understanding, commercial judgment, and the ability to execute in a fast-moving fintech environment. ABOUT THE ROLE: Insurance Strategy Growth Own the end-to-end commercial strategy for Tide’s insurance offerings in India Define quarterly OKRs aligned to revenue, penetration, conversion, and retention Identify priority insurance categories (e.g., health, motor, liability, asset, employee benefits) for SMEs Partnerships Ecosystem Build and manage partnerships with insurers, brokers, TPAs, and insurtech players Negotiate commercial terms, commission structures, and SLAs Identify and execute synergies across Tide’s banking, payments, and credit products Product Funnel Ownership Work closely with the product team to define the insurance product roadmap Translate customer insights and partner constraints into product requirements Optimize the insurance funnel across discovery, purchase, onboarding, and renewals Drive product-led growth through in-app journeys, cross-sell, and upsell strategies Execution Performance Management Track performance through dashboards and metrics; identify drop-offs and growth levers Ensure execution rigor across launches, experiments, and partner rollouts Flag risks early across compliance, underwriting, partner dependencies, and tech readiness Stakeholder Management Act as the primary insurance SPOC for internal leadership and external partners Collaborate with Risk, Compliance, Legal, Ops, and Growth teams to ensure smooth delivery Support leadership with data-driven updates and recommendations on insurance performance WHAT WE ARE LOOKING FOR: Must have prior experience working in the Insurance industry (insurer, broker, insurtech, or embedded insurance setup) Must have 6-12 years of experience in Program Management, Strategy, Consulting, or Chief of Staff–type roles Proven experience driving complex, cross-functional initiatives Strong stakeholder management at senior leadership level Exceptional structured thinking, communication, and presentation skills High ownership mindset with ability to operate independently Experience in fintech, startups, tech, or regulated environments Prior exposure to CEO/Founders’ office or leadership PMO MBA or equivalent strategic exposure WHAT YOU’LL GET IN ... (truncated, view full listing at source)